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attribution theory

the theory that we explain someone's behavior by crediting the situation or the person's disposition


adjusting one's behavior or thinking to coincide with a group standard


an unjustifiable attitude toward a group and its members


"Us"-- people with whom we share a common identity


"Them"-- those perceived as different or apart from our ingroup


a generalized belief about a group of people

normative social influence

influence resulting from a person's desire to gain approval or avoid disapproval

informational social influence

influence resulting from one's willingness to accept others' opinions about reality


the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity


the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives


any physical or verbal behavior intended to hurt or destroy

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