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the theory that we explain someone's behavior by crediting the situation or the person's disposition
normative social influence
influence resulting from a person's desire to gain approval or avoid disapproval
informational social influence
influence resulting from one's willingness to accept others' opinions about reality
the loss of self-awareness and self-restraint occurring in group situations that foster arousal and anonymity
the mode of thinking that occurs when the desire for harmony in a decision-making group overrides a realistic appraisal of alternatives
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