Upgrade to remove ads
Terms in this set (69)
Niches that people create for themselves in a group are referred to as roles. Which is considered a task role?
Why it is important to learn about group dynamics?
A. Recognize both negative and positive aspects of the power of groups have over shaping society is important for leisure professionals
B. Understanding group dynamics helps a leisure professional do their jobs more effectively
C. People who understand group dynamics will be a more effective member of society
D. All the above
True or False: It is tempting to use group roles to start labeling people, but in fact, roles change all the time, and people can play many different roles in groups.
According to Daniel Goleman's video, IQ will only take you so far in your performance in life, work, relationships. What will?
EI (emotional intelligence)
is frequently used when the sender wants to give factual information or when they want to persuade or manipulate
One way communication
Referring to the FIRO theory and the need for control, autocratic group members may...
A. Overbearingly try to connect with group members despite signs that other group members are not interested
B. Be disruptive to the group process by holding back information or resources in an attempt to gain power if leadership positions are not available
C. Become involved in many groups and spend more time with group members than they do alone
D. Completely withdraw from the group
Which method of group decision is generally the most effective and involves the members agreeing on the decision and best course of action?
Decision by consensus
True or False: According to Kurt Lewin's research on field theory, he felt that "individuals are capable of doing more than groups can do".
Out of the 5 stages of group development by Tuckman:
the break-up of the group, hopefully when the group has completed the task successfully; everyone can move on to new things, feeling good about what has been accomplished
High dependence on leader for guidance and direction; little agreement on teams aims other than received by leader; individual roles and responsibilities are unclear
Team members vie for position as they attempt to establish themselves in relation to other team members and the leader, who might receive challenges from team members. Clarity of purpose increases but plenty of uncertainties persist. Cliques and factions form and there may be power struggles
Agreement and consensus largely forms among the team, who respond well to facilitation by leader. Roles and responsibilities are clear and accepted. Big decisions are made by group agreement. Smaller decisions may be delegated to individuals or small teams within group. Commitment and unity is strong.
The team is able to work towards achieving the goal, and also to attend to relationship, style and process issues along the way. Team members look after each other
A good definition of an emergent group would be:
A. have well-defined structure (bylaws, roles, etc.). Membership may be exclusive.
B. happen by chance, can evolve quickly or slowly, members may come and go, they may disappear quickly, and the structure is loose/fluid.
C. provides affection and basic needs such as food and shelter. The relationships are long-term
D. secondary purpose is to accomplish a goal. These groups often characterize your place in society (work groups, study groups, committees, athletic groups)
Tend to drop out of the group when they feel the effort put into the group outweighs the benefits they are receiving
we share values, beliefs, culture, political viewpoints, and interest
continuous exposure to people can help us develop positive relationships with them and therefore make us feel like a part of the group
can include invitation to joining groups, complementing others, and making newcomers feel apart of the group
What type of physical factors of an environment may enhance a persons ability to communicate if skillfully managed?
A. acoustics of the meeting space
B. the time of day the meeting takes place
C. lighting in the room
D. all the above
What can you do to help ease the fears of your group members as a leader in the Storming Stage?
Control the chaos while providing a empathetic ear to team members. Listening to people's input
Which is not a characteristic of the Baby boomer generation in the workplace?
A. Work satisfaction is important and may be equated with self-worth
B. Have a strong work ethic and many appreciate being recognized for their efforts
C. Often follow the chain of command & respect those of authority
D. More formal in dress and language than younger generations
provides affection and basic needs such as food and shelter. The relationships are long-term
Leveling in a one way communication is:
When the message is reduced to contain much less information. This is done so the message can easily be passed on.
You can help a group establish norms by:
A. stating them
B. modeling them
C. believing them
D. all the above
True or False: Groupthink can lead to poor decision making possibly because of a failure to properly evaluate the risks of the chosen solution alternative or information searches that are insufficient or biased by the group.
True or False: Humor tends to promote cohesiveness and reduce tension in groups
Which characteristic describes the Veterans generational workforce?
A. Often follow the chain of command & respect those of authority
B. Prefer to communicate through technology
C. Less formal in dress & language than previous generations
D. Busy generation and like to multi-task
What could be a factor determining whether you would conform to a group?
A. Clarity of norm - was it clearly explained?
B. Percentage of others who follow the norm
C. How strongly you feel about your responsibility or obligation to the group
D. all the above
It is the first day of orientation for the staff at a summer camp. What can you do to help facilitate the Forming stage of this new group of staff?
A. Identity should be emerging at this stage and a leader should be asking oneself how the identity aligns with their vision for the future.
B. The leader must be directive, creating structured meetings to hone in on the group's objectives and keep everybody on target.
C. Control the chaos while providing a empathetic ear to team members. Listening to people's input
D. The leader should think about "Are there established and agreed upon methods for communication? Is there a feedback system in place to keep the team on track, focused, and enthusiastic? Are people feeling aligned and purposeful?
True or False: A social loafer is an important contributor to the group discussion.
To send a message effectively, group members must phrase the message so that it reflects which of the following criteria?
A. Clearly own your messages by using first-person singular pronouns
B. Make your verbal and nonverbal messages congruent.
C. Include clear statements of all necessary information the receiver needs to understand the meaning of the message.
D. All the above
In a one way communication, what are the three ways messages can be effected?
leveling, sharpening, assimilation
Fundamental Interpersonal Relationship Orientation Theory is based on three concepts. What are they?
inclusion, affection, control
According to the Leadership Challenge book at Kouses and Posner, an example of DWYSYWD is:
A. Certain skills and knowledge that are needed to help people perform at higher levels in their job.
B. Doing things you have never done before
C. If you say you are going to do something, follow through
D. Leaders can emerge from anywhere on the organizational chart
What can you do to find out why people are in the group?
A. Ask them
B. observe behavior
C. Debriefing sessions - finding out if need were met (individual or group)
D. All the above
True or false: Norms are standards or rules that help guide behavior in a group. They help determine which behaviors are appropriate and which are not.
A. Can be fiercely independent
B. Seek more of a "work/life balance" than previous generations
C. More focused on efficiency, so may prefer less long drawn out meetings
D. All the above
True or false: Effective leaders understand they can't do it alone and they need the support and commitment of others.
True or false: Much like norms, roles provide guidelines for individual behaviors in groups.
the process by which roles are taken
may result from the lack of information given to the member assuming the role
the requirements of one role are incompatible with the requirements of another role
the position a person occupies in a particular role - behaviors and personality characteristics attached
this idea provides for them some degree of reassurance about obvious dangers and leads them to become over-optimistic and willing to take extraordinary risks. It also causes them to fail to respond to clear warnings of danger.
illusion of invulnerabiliity
risky shift, individuals and groups tend to adopt more extreme positions as the discussion and decision making process evolves, it is based on the influence of others
the police are opposed to our purpose. if they get to close during our protest, it means they are against our cause
I want to tell the group my idea, but I am afraid I will be ridiculed by the leader. I better stay quiet
If you dont like our decision, go find another group who will accept you
People who remain silent agree with the majority
illusions of unanimity
We know the difference between right and wrong. no matter what they say we know we are right
true or false: The first step in problem solving is identifying and defining the problem.
According to James Kouzes and Barry Posner - The Leadership Challenge, one of the practices of exemplary leadership is "model the way". This means:
What you do speaks so loudly I can't hear what you say
Which is a characteristic of the Millennial generational workforce?
A. Tolerant, Diverse, Optimistic
B. Have an expertise, comfort, and dependence on using technology to communicate
C. Fast-paced and may expect rewards sooner than other generations
D. All the above
According to James Kouzes and Barry Posner - The Leadership Challenge, to be a credible leader means I have obtained certain characteristics. What are the four most important attributes of a leader?
honest, forward looking, competent, inspiring
What is an advantage to group decision-making?
Group polarization mainly occurs because of four reasons. What are they?
social loafing, free riding, succumbing to distractions, groupthink
true or false: Leaders are predestined. Some people have it and some people do not.
groups that are influenced by the environment in which they exist.
this is a group that develops quickly and is spontaneous. Often times the group breaks up quickly as well once the task is complete
External and internal factors both play a role in why we are often attracted to groups. What are these factors?
Physical attractiveness, proximity, similarity, complementary, cost-benefit analysis, welcoming environment
What are the five areas of emotional intelligence?
self awareness, self regulation, motivation, empathy, social skills
True or False: When groups are made up of members who tend to "go with the flow", the group is more likely to make a quick decision and go with the first option vs. discussing other options at length.
The influencing factors for ethos encompass all of the following elements EXCEPT:
A Professional Dress
C Body language and facial expressions
D Use of storytelling
true or false: A persuasive speech should include elements from all three modes of persuasion (ethos, logos, pathos).
true or false: Logos is the logical part of persuasion. Artificial/Technical proof involves providing the audience with data and testimonials.
People deal with conflict in different ways. The type of person who is often not assertive with his/her feelings yet cooperative with the group is often label as...
The type of conflict that arises from a member who disagrees with the overall goals and purpose of the group is called?
true or false: Avoiding interpersonal conflict can potentially open the door for groupthink to occur.
Generally speaking, men tend to be more focused on the relationship function of the group and pay closer attention to the interpersonal relationships of group members as compared to women.
Recommended textbook explanations
Algebra for College Students, Books a la Carte Edition Plus MyMathLab -- Access Card Package
Robert F. Blitzer
Algebra and Trigonometry: Real Mathematics, Real People
Student Solutions Manual for Swokowski/Cole's Precalculus: Functions and Graphs
Earl W. Swokowski, Jeffery A. Cole
Functions Modeling Change: A Preparation for Calculus
Sets with similar terms
Chapter 9: Groups in the Organization
Group Work -Helwig
Family and Groups
Other sets by this creator
410 Jeopardy Cards
Abbreviations List #6
Other Quizlet sets
Cal Poly POLS 111 Spring 2019 - Module 4
COM 100 FINAL URI
social 7 groups
Sociology Test 2