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Salon Business - Chapter 6
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Terms in this set (50)
Making a future appointment with a client while they are still in the salon is an effective tool for building a clientele and is referred to as:
prebooking the client
what is the best advertising is considered to be the most effective way of building your clientele
word of mouth
The salon owner is responsible for collecting and paying sales tax how often?
monthly or quarterly
____ is from payments received from clients for services performed and home care products purchased
income
When were you born?
is a question that is illegal for an employer to ask for the purpose of discrimination
when creating a resume
you should list awards and special recognition, show prior employment information and write the resume in a brief and concise manner
___ are job features such as paid holidays, health insurance and a retirement plan offered by your workplace
benefits
____ is the amount of commission a salon owner will usually pay an employee for the retail sales of home care product
8%-15%
____ is a form of advertising is form of advertising that can include sending flyers or post cards or customers.
direct mail advertising
___ is the least important factor in deciding whether to accept a position
the size of the salon
____ is a business owned by one person
sole proprietorship
__ is the term given for selling products for clients home care
retailing
__ is the percentage of total salon expenses generally used for compensation for the salon owner and employees
50%
____ should have the following important items used; the location, the market need and the cost of the necessary improvement
salon planning
____ collect U.S. social security and Canadian pension taxes
U.S. and Canadian governments
____ insurance protects the salon owner from financial loss due to an employee's negligence
malpractice
____ requires that for every dollar an employee pays, the salon owner must also pay the same amount to the government
social security
____ is the government agency that would audit your business' record keeping
the IRS (internal revenue service)
___ is the type of business ownership where two or more persons share all costs of opening, operating and maintaining a business.
A partnership
____ is one of the most effective techniques in building a clientele
giving out business cards to potential clients
__ is something you should NOT do if you want to be an asset to a salon
making negative comments
when you subtract your liabilities from you ___ you can find your net worth
assets
____ are responsible for compliance with all local, state/province and federal rules, regulations and laws
salon owners
____ is owned by shareholders are formed under legal guidelines
a corporation
___ is an example of a liability on your financial statement
money you owe on a credit card
___ is the length of time to keep all records of daily sales and services
5 to 7 years
to be granted future loans, it is important to pay on time and avoid:
default
____ should be considered when looking for the ideal salon arrangement
the least steps for the client and designers to travel
___should include the designer's name, scheduled service, client's name, date and client's phone number
the appt book
____ is the tax based on the profits (earnings) of business.
income tax
___ is a person who is renting or leasing a workstation from a building owner.
an independent contractor
___ should be reported to the IRS as employee income
tips received by an employee
___ is not how you would start your job search
asking your teacher to find you a job for you
___ you should remember that locations is the most important factor
when opening a salon business
___ is the first person to greet a client in most cases
the receptionist
___ is the term that refers to all the money you owe
liabilities
___ is one what the salon professional can use to develop a successful relationship with their client
determining the clients needs
___ is vital in order to allow close management of products purchased for retailing in the salon
an inventory control system
___ is a method of compensation providing additional payment over and above the normal paycheck
salary plus commission
___ should be used for advice regarding the operating capital needed to open a salon and pay the expenses of your business
an accountant
___ is the term used for people who come in without an appt
walk-ins
__is the person you should seek to make sure you are in compliance with all current business codes
a lawyer
___ is required by state law to protect the employees
worker's compensation insurance
__ is necessary in order to promote retail products effectively
confidence
__ is a form of operation where a fee is paid to a paid to a parent corporation
a franchise
___ should be allowed to create an efficient working space for a stylist
120-150 square feet
__ will be given by your employer to discuss your job performance
a performance review
___ for each employee called an I-9
federal law requires a form
___ during a job interview
stay calm & be yourself
a bargain buyer is more interested in a price than in the ___ of the product
quality
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