Spontaneous or planned, one-time or ongoing, verbal,
nonverbal, or written communication, between two
or more people based on observation of an action
or behavior, reaction to a decision, or response to
an interpersonal encounter which allows a person to
express his or her thoughts, opinions, suggestions, and
feelings, and when appropriate, direction, about the
1. Recognize, diagnose, and develop the capabilities
of each Airman in your area of responsibility
using effective and appropriate DAC (diagnose, adapt, communicate) skills just
described. [skills, talents, personality]
2. Diagnose the personal and developmental needs of your Airmen and then assist them with
personal and professional development opportunities...
a) Professional dev. may include off-duty education, EPME, specific
skill training, seminars/courses, and
b. Personal dev. i.e. relationships, interpersonal skills,
communication skills, supervisory skills, and off-duty education.
progress check 4.
You just finished conducting an in-depth training session with your people on a new piece of equipment
and updated their training records. You give 3 days to your team to put together a continuity
book for the equipment and put it on the shared site. You find out one of your trained people takes
a shortcut on the steps of the process and causes the equipment to malfunction, halting production.
You bring the person into your office and present her with a letter of counseling for not following
the steps and partner her up with your most knowledgeable worker for her retraining/recertification
which she passes successfully and ahead of schedule.
Your use of _______________, _______________, and _______________ powers will MOST LIKELY
result in _______________ subordinate effectiveness.
a. reward, referent, coercive; increased
b. legitimate, referent, coercive; decreased
c. coercive, legitimate, expert; increased
d. coercive, referent, expert; decreased