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5 Written questions

5 Matching questions

  1. Relationship Skills
  2. climate
  3. channel
  4. Skills
  5. noise
  1. a provides space through which message must pass, determines method to send
  2. b interferes with or disrups communication
  3. c things needed to do a job and complete task effectively
  4. d things needs to nurture and maintain goodwill with people (tacy, courtesy, respect)
  5. e tone in which interaction takes place, influences emotional, attitudinal, and intellectual tone of communication

5 Multiple choice questions

  1. what is suitable for a specific situation
  2. knowing who you are, what you want to achieve, and how you want others to perceive you
  3. blocks communication
  4. creates meaning, sends, and receives messages, and exchanges meaning
  5. provides surroundings or space for communication to take place, influences quality of interaction within physical space

5 True/False questions

  1. Task Standardknowing who you are, what you want to achieve, and how you want others to perceive you

          

  2. Transactional processone that involves an exchange

          

  3. Contextsituation in which communication occurs

          

  4. Competent Communicatorsomeone who incorporated knowledge, attitude, and skills into his communication

          

  5. messageinterferes with or disrups communication