During lunch in the dining room, a resident begins yelling and throws a spoon at the nurse aide. The best response by the nurse aide is to
(A) remain calm and ask what is upsetting the resident.
(B) begin removing all the other residents from the dining room.
(C) scold the resident and ask the resident to leave the dining room immediately.
(D) remove the resident's plate, fork, knife, and cup so there is nothing else to throw.