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28 terms

Business in Action Ch 8 BUSN100 Organization and Teamwork

1. Explain the major decisions needed to design an organization structure 2. Define four major types of organization structure 3. Explain how a team differs from a group and describe the six most common forms of teams 4. Highlight the advantages and disadvantages of working in teams and list the characteristics of effective teams 5. Review the five stages of team development and explain why conflict can arise in team settings 6. Identify helpful techniques for improving meeting productivity Our…
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Diagram showing how employees and tasks are grouped and where the lines of communication and authority flow
Organization Chart
Company whose structure, policies, and capabilities allow employees to respond quickly to customer needs and changes in the business environment
Agile Organization
Activities that a company considers central and vital to its business
Core Competencies
Specialization in or responsibility for some portion of an organization's overall work tasks; also called division of labor
Work Specialization
Pathway for the flow of authority from one management level to the next
Chain of Command
Chain- of- command system that establishes a clear line of authority flowing from the top down
Line Organization
Organization system that has a clear chain of command but that also includes functional groups of people who provide advice and specialized services
Line-and-staff Organization
Number of people under one manager's control; also known as span of control
Span of Management
Concentration of decision- making authority at the top of the organization
Centralization
Delegation of decision- making authority to employees in lower-level positions
Decentralization
Grouping people within an organization according to function, division, matrix, or network
Departmentalization
Grouping workers according to their similar skills, resource use, and expertise
Functional Structure
Grouping departments according to similarities in product, process, customer, or geography
Divisional Structure
Structure in which employees are assigned to both a functional group and a project team ( thus using functional and divisional patterns simultaneously)
Matrix Structure
Structure in which individual companies are connected electronically to perform selected tasks for a small headquarters organization
Network Structure
A unit of two or more people who share a mission and collective responsibility as they work together to achieve a goal
Team
Team that meets to find ways of improving quality, efficiency, and the work environment
Problem-Solving Team
Team in which members are responsible for an entire process or operation
Self-Managed Team
Team whose members come from a single functional department and that is based on the organization's vertical structure
Functional Team
Team that draws together employees from different functional areas
Cross-Functional Team
Team of people from several departments who are temporarily brought together to address a specific issue
Taskforce
Team that may become a permanent part of the organization and is designed to deal with regularly recurring tasks
Committee
Team that uses communication technology to bring geographically distant employees together to achieve goals
Virtual Team
Uniformity of thought that occurs when peer pressures cause individual team members to withhold contrary or unpopular opinions
Groupthink
A measure of how committed the team members are to their team's goals
Cohesiveness
Informal standards of conduct that guide team behavior
Norms
List of topics to be addressed in a meeting, the person( s) responsible for each topic, and the time allotted to each topic
Agenda
List of topics to be addressed in a meeting, the person( s) responsible for each topic, and the time allotted to each topic
Minutes