27 terms

Business in Action Ch 12 BUSN100 Management-Workforce Relations

1. Explain the role of labor unions and contrast the perspectives of employees and employers on the issue of unionization 2. Identify the three most important pieces of labor relations legislation in the 20th century 3. Explain how unions are structured and describe the organizing process 4. Describe the collective bargaining process 5. Explain the procedures for addressing employee grievances and arbitrating disputes 6. List the major challenges facing unions today and explain the potential imp…
_____ ________ Relationship between organized labor and management ( in their role as representative of business owners)
Labor Relations
_____ ______ Organizations that represent employees in negotiations with management
Labor Unions
________ Length of time someone has worked for his or her current employer
____ _____ Common element of labor contracts specifying such things as the tasks certain employees are required to do or forbidden to do
Work Rules
________ _____ ________ ___ Legislation passed in 1935 that established labor relations policies and procedures for most sectors of private industry; commonly known as the Wagner Act
National Labor Relations Act
_____-__________ _________ ___ Legislation passed in 1947 that addressed many concerns raised by business owners and shifted the balance of power again; commonly known as the Taft- Hartley Act
Labor-Management Relations Act
_____-_________ ______ ___ ____________Legislation passed in 1959 designed to ensure democratic processes and financial accountability within unions; commonly known as the Landrum- Griffith Act
Labor-Management Reporting and Disclosure Act
_____ ________ Measures that protect the union's right to represent workers
Union Security
_____ ____ Unionized workplace in which employees are required to maintain union membership
Union Shop
_____-__-____ laws State laws that prohibit union and agency shops
-Right-t-Work laws
______ Local unions that represent employees in a specific geographic area or facility
________ _____ Nationwide organization composed of many local unions that represent employees in specific locations
National Union
__________ _____ Cards signed by employees to indicate interest in having a union represent them
Authorization Cards
___________ ________ Secret-ballot election overseen by the NLRB to determine whether a union gains the right to represent a group of employees
Certification Election
_____________ Employee vote to take away a union's right to represent them
_________ __________ Negotiation between union and management negotiators to forge the human resources policies that will apply to all employees covered by a contract
Collective Bargaining
_________ Use of an impartial third party to help resolve bargaining impasses
___________ Decision process in which an impartial referee listens to both sides and then makes a judgment by accepting one side's view
_____ Temporary work stoppage aimed at forcing management to accept union demands
______ Pressure action by union members and sympathizers who refuse to buy or handle the product of a target company
____________ Nonunion workers hired to do the jobs of striking workers
_______ Decision by management to prevent union employees from entering the workplace; used to pressure the union to accept a contract proposal
_________ Court order that requires one side in a dispute to refrain from or engage in a particular action
______ _____ ________ Unlawful acts made by either unions or management
Unfair Labor Practice
________ Formal complaint against an employer
Escalating process of discipline that gives employees several opportunities to correct performance problems before being terminated
Progressive Discipline
_______ ____ _____ ___ Pending legislation that would significantly alter the union election provisions of the Wagner Act, making it easier for unions to organize groups of workers
Employee Free Choice Act (EFCA)