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Terms in this set (19)
Rhonda, a medical assistant, believes a patient is giving false information. How should Rhonda document the information?
Put the patient's exact words in quotation marks.
Which of the following is information that is shared within a protected relationship?
Which of the following should be done when copying confidential information?
Remain by the copier and make sure to collect the original item.
If an employer pays for a job-related physical examination, which of the following is TRUE?
The employer has rights to the medical records.
Mrs. Marshall calls her husband's health insurance provider to clarify a service coverage issue. Which of the following is TRUE?
The insurance provider will not speak with Mrs. Marshall unless her husband has given the company permission to do so.
Jana does not want to receive calls from her health care provider at her home number. What should Jana do?
Request that calls be made to another phone number, such as a cell phone or work phone.
A patient has requested a copy of his medical record in writing. As the office assistant, what should you do?
Make copies of everything but psychotherapy notes within 30 days.
Vivian is a nurse at a children's hospital. A 10-year-old boy confides in Vivian that he has been abused by his parents, but he begs her not to tell anyone. What should Vivian do?
She should report the abuse to the proper authorities.
Which of the following is TRUE of electronic medical records?
Electronic medical records are better organized.
Dr. Josef is recording his dictating notes in the emergency room and you hear him mention that the patient in the next room is a victim of domestic violence. Which of the following describes your knowledge of the situation according to HIPAA?
Which of the following is a purpose of HIPAA?
Ensure that a patient's medical information is private
Which of the following is a type of abuse that should be reported to the proper authorities?
All of the above
Which of the following is NOT a way to protect information when using a fax machine?
Walk away while a fax is sent.
Which of the following is NOT a way to safeguard electronic medical records?
Send all confidential information by e-mail.
Kelsey is a health care worker who must call Mr. Grimm with the results of his blood tests. When Kelsey calls, no one picks up the phone and the answering machine plays. What should Kelsey do?
Leave a message with the name of the facility where she is calling, and a phone number where she can be reached.
Tina has a primary care physician, and is meeting with an orthopedic specialist today. How can the specialist obtain Tina's medical information from her primary care physician?
Tina will have to give authorization for her primary care office to release the records to the specialist.
Which of the following terms means releasing, transferring, or providing access to protected health information?
How should a documentation error be corrected?
Draw a line through the error, add the correct information, initial, and date.
What is the best way to dispose of confidential information in a health care facility?
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