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all events outside a company that have the potential to influence or affect it
economic, technological, sociocultural, and political trends that indirectly affect all organizations
customers, competitors, suppliers, industry regulations, and advocacy groups that are unique to an industry and directly affect how a company does business
is degree to which a company relies on a supplier because of the importance of the supplier's product to the company and the difficulty of finding other sources of that product
degree to which a supplier relies on a buyer because of the importance of that buyer to the supplier's sales and the difficulty of finding another buyer for its product
the first level of moral development in which people make decisions based on selfish reasoning
second level of moral development in which people make decisions that conform to societal expectations
third level of moral development in which people make decisions based on internalized principles
a view of social responsibility that holds that an organization's overriding goal should be to maximize profit for benefit of shareholders
a theory of corporate responsibility that holds that management's most important responsibility, long term survival is achieved by satisfying the interest of stakeholders
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