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15 terms

chapter 3 and 4

STUDY
PLAY
external environments
all events outside a company that have the potential to influence or affect it
stable environment
rate of environmental change is slow.
dynamic environment
rate of environmental change is fast
general environment
economic, technological, sociocultural, and political trends that indirectly affect all organizations
specific environments
customers, competitors, suppliers, industry regulations, and advocacy groups that are unique to an industry and directly affect how a company does business
supplier dependence
is degree to which a company relies on a supplier because of the importance of the supplier's product to the company and the difficulty of finding other sources of that product
buyer dependence
degree to which a supplier relies on a buyer because of the importance of that buyer to the supplier's sales and the difficulty of finding another buyer for its product
ethics
set of moral principles or values that defines right and wrong for a person or group
preconventional
the first level of moral development in which people make decisions based on selfish reasoning
conventional
second level of moral development in which people make decisions that conform to societal expectations
post conventional
third level of moral development in which people make decisions based on internalized principles
shareholder model
a view of social responsibility that holds that an organization's overriding goal should be to maximize profit for benefit of shareholders
stakeholder model
a theory of corporate responsibility that holds that management's most important responsibility, long term survival is achieved by satisfying the interest of stakeholders
primary stakeholder
are groups on which the organization depends for it's long term survival
secondary stakeholder
media special interest groups, can influence or be influenced by a company