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4 Written questions

4 Multiple choice questions

  1. a type of letter format that is styled the same as block, except the first sentence of each paragraph is indented five spaces
  2. a type of letter format in which all letter components are justified left
  3. words or phrases with unusual capitalization
  4. words or phrases with unusual capitalization

4 True/False questions

  1. enclosurea type of letter format in which the date, subject line, closing and signatures are to the right margin; all other lines are justified left

          

  2. marginthe blank space around the edges of a piece of paper, such as a letter or page of a book

          

  3. templatea skeleton of a letter or document with preset and prespaced elements

          

  4. memoranduma type of written documentatin used for interoffice communication

          

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