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4 Written questions

4 Multiple choice questions

  1. a typeface; affects the way written messages look
  2. a type of letter format in which the date, subject line, closing and signatures are to the right margin; all other lines are justified left
  3. an introductory phrase that greets the reader of a letter
  4. indication for the reader that an item is accompanying the letter

4 True/False questions

  1. proofreadread the written draft for accuracy and clarity and correct errors


  2. templatea skeleton of a letter or document with preset and prespaced elements


  3. semiblocka type of letter format that is styled the same as block, except the first sentence of each paragraph is indented five spaces


  4. intercapswords or phrases with unusual capitalization