the charge nurse on med/surg unit is using concepts of leadership and management to ensure functionality of the unit. The nurse understands that as a leader/manager, it is necessary to have which PRIMARY ability? - use of chain of command - follow guidelines - provide feedback - influence other
fluidityexpert or leader spending on situation
- nurses floatinggood leaders...empower
influential
positive
inspiring
kind
team playercampaign for actionmobilize nurses, health care providers, consumers, educators, to strengthen nursing on multiple front% RN on hospital boards5% compared to 20% physiciansemotional intelligence 5 domainsself awareness
motivation
empathy
social skills
self regulation of emotionsnurse leaders do whatparticipate in workplace councils and committees, professional orgs, mentoring, policy making, showing upemotional awarenessbecome familiar with your emotions and how they affect you and othersaccurate self assessmentstrive to know your strengths and weaknessesself confidencebuild your self esteem and confidence by focusing on your strengthsmanaging emotionspractice emotional regulation
- foster trust
- respond in calm, measured, respectful way
- avoid passive aggressive responsesmotivating self/othersfocus on achievable goals
- practice delayed gratification
- maintain positive and optimistic attitude in challengessocial relationshipscollab
cooperation
feedback
conflict managementbullyinglateral violence
repeated unwanted harmful actions intended to humiliate, offend and cause distress to peer___% report nurse bullying50%being empatheticvaluing different viewpoints
showing sensitivity to experience others in ways that demonstrate the ability to understand another's perspective on a situation
- engrained in what we do as nursessocial styleshelp determine your traits and how these correlate with your leadership traitsanalyticallikes structure
dislike involvement
wants to be right
good problem solvingamiableshigh responsiveness
personal relationships
dislike personal conflict
weak goal setting
good listening/counselingdrivershigh assertiveness
likes control
works quickly
good admin skillsexpressivessocial specialist
likes involvement
jumps from activity to activity
good persuasive skills