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COSC 381 Final Exam
Terms in this set (41)
The primary mission of the Construction Career Collaborative (C3) organization is?
Among the 3 parties in the C3 organization, which one is critically important to achieving the C3 mission?
What is the term used for the unethical action where a subcontractors pricing is given to other subcontractors in order to obtain a lower price?
__________ is when a subcontractor, who was not the lowest bidder after the first round of bidding offers a lower bid price to secure the award of the contract from the general contractor.
A form of fraudulent collusion among a group of contractors so one of the contractors is the low bidder though for the sake of appearance the other contractors presented bids.
A perceived reduction in the quantity of project plans and specifications is contributing to what unethical action?
Change Order Games
What is the full name of the national professional organization whose Code of Ethics is being used in this class?
American Institute of Constructors
What poses the greatest risk of an unethical action to a contractor?
What is the unethical practice which affects the construction industry where companies do not follow the laws to pay properly their workers in a decieving way to gain a possible advantage at bidding or to make more profit? Hint - Affects Federal agencies such as DOL, ICE, IRS, etc..
Term used to define when a contractor who has a balanced schedule of values reports more progress than what is actually made to create a positive cash flow.
A subcontractor attempting to be awarded a contract by enticing general contractors with a lower price is what type of unethical action?
What relationship in construction is most often not considered when an ethical decision is being made?
What is one common difference or distinction between a subcontractor and a supplier/vendor?
What relationship in construction should be considered on projects paid for with city, county, state, or federal funds?
Term used to define when a contractor creates a schedule of values which is not balanced properly, adding more values to earlier activities in the construction schedule to create a positive cash flow
The root cause of most unethical actions in construction is _______?
A __________________ is a modification to the contract. Typically a change order is written and signed by the owner and architect (If an architect is on the project)
What compliance program in addition to ethical compliance has been shown to be a prudent business decision?
What is the best training method for company employees regarding ethical issues?
"Treat others the way they do not even know they want to be treated" is which rule?
Double Platinum Rule
What branch of the military service did the current COSC Department Head retire from?
What are the four acts of communications?
Speaking, Nonverbal, Writing and Listening
What is the difference between "hearing" and "listening"?
Engagement or Attention
What is meant by nonverbal communication?
Face\Eyes, Body Language and Tone
What is meant by: Communication is not "One Size Fits All"?
Platinum Rule - What they prefer. You must adapt
How many generations are out there in the construction industry?
- Baby Boomer
- Gen X
- Gen Y
What must be done after preparing any form of written communications?
PROOFREAD!!!! Spell Check
Apply "Measure twice, Cut once" to verbal communications.
Think twice, Speak once
What is meant by "Be a Proton"?
Stay Positive ++++++ -> Related to Tone
What are powerful words to use?
Please, Thank you, I'm sorry. I don't know
What is a proper response when asked to do a menial task?
"I can do that!!"
What about the use of offensive language?
Maintain the "High Ground"
"Four B's" of clear, concise communications?
- Be "Prepared"
- Be "Kind"
- Be "Brief"
- Be "Gone"
What is the first thing to say when making or taking a phone call?
Your name, company
How many times should you provide your phone number in a voice message?
At least twice, Slowly
What are the three P's of making a presentation?
Preparation, Passion and Practice
What are the Three Key Components of good work ethics?
- Interpersonal Skills
Which of the 3 key components of work ethics will get you fired FIRST?
Which one of the 3 key components of work ethics gives one the best advantage to stand out from others (excel)?
What is the key ingredient in some form that is common to all job tasks?
In an "Occupational Work Ethic Inventory" who scored higher? (Males or Females)
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