Terms in this set (31)
gender, education, work experience, nationality, age, and locus of control
corporate culture, ethical culture, significant others, obedience to authority, opportunity
six spheres of influence
workplace, family, legal system, community, religion and profession you are in.
demands instantaneious obedience and focuses on achievement, initiative and self control. - creates a negative climate
considered to be on eof the most effective syles - inspires employees to follow a vision, faciliatates change, and creates a strongly positive performance climate
values people, their emotions, and their needs and relies on friendship and trust
relies on participation and teamwork to reach collaborative decisions. focuses on communication and creates a positive climate
can create a negative climate because of the high standards than he or she sets. works best for attaining quick results from highly motivated individuals who value achievement and take the initiative
builds a positive climate by developing skills to foster long-term success to foster long-term success, delegating responsibility, and skillfully issuing challenging assignments
what is the first step in the ethical decision making process?
understand how individuals make ethical decisions in an organizational environment.
A fundamental problem in traditional personal character development is that specific vales are used to teach about a philosophy, which may be inappropriate where cultural diversity and privacy must be respected. A solution is
to teach individuals intellectual skills that address the complexities of ethical issues in business.
People who believe in _____, go with the flow because they feel the events in their lives are uncontrollable.
external locus of control
An ethical corporate culture needs _____ along with _____ to establish an ethics program and monitor the complex ethical decisions being made by employees
shared values ; proper oversight
Which of the following is the first step in the ethical decision making process?
Recognizing that an issue requires an individual or work group to make a choice that ultimately will be judged by stakeholders as right or wrong
Which of the following types of leaders attempts to create employee satisfaction through bartering or negotiating for desired behaviors or level of performance?
External and internal rewards relate to which part of the ethical decision-making framework?
Which of the following is not considered a significant other group in the workplace?
More isolationist businesses
Not a major trend in business today
If management fails to identify and educate employees about ethical problem areas, ethical issues may not reach the critical
Studies have found that more than a third of the unethical situations that lower and middle-level managers face come from _____.
internal pressures and ambiguity surrounding internal organizational rules.
The _____ can be defined as a set of values, norms, and artifacts, including ways of solving problems shared by members of an organization
Codes, rules, and compliance are essential in organizations. However, an organization built on _____ is more likely to develop a high integrity corporate culture.
Multiple elements work on individuals to affect their behavior. While an individual may intend to do the right thing, _____ can alter this intent.
organizational or social forces
Employees that see themselves as going with the flow because that's all they can do have a(n)
external locus of control
The _____ leader demands instantaneous obedience and focuses on achievement, initiative, and self-control.
Which type of leader relies on participation and teamwork to reach collaborative decisions?
what does obedience to authority refer to?
one means used by many employees to resolve business ethics issues
7 habits of ethical leaders?
strong personal character, passion to do right, proactive,consider stakeholder's interests, role models for the orgs values, transparent and actively involved in org decision making, are competent manager show take a holistic view of the firm's ethical culture
what role do significant others have on a workers decisions on a daily basis?
provide advice and info in both formal and informal ways
what is the first sign that an unethical decision has occurred?
guilt or uneasiness
what should ethical leadership be based upon?
an understanding of his or her firms vision and values, as well as of the challenges of responsiblility and the risks involved in achieving organizational objectives