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CMM200 Midterm

Terms in this set (45)

uncertainty reduction
increased knowledge of what kind of person another is, which provides an improved forecast of how a future interaction will turn out
attribution theory
a systematic explanation of how people draw inferences about the character of others based upon observed behavior
axiom
a self-evident truth that requires no additional proof
passive strategy
impression formation by observing a person interact with others
active strategy
impression formation by asking a third party about a person
interactive strategy
impression formation through face-to-face discussion with a person
hedging
the use of strategic ambiguity and humor to provide a way for both parties to save face when a message fails to achieve its goal
AUM theory
an intercultural theory that claims high levels uncertainty and anxiety lead to greater misunderstanding when strangers don't communicate mindfully
predicted outcome value
a forecast of future benefits and costs of interaction based on limited experience with the other
CMC
computer-mediated communication
text-based messages which filter out most nonverbal cues
social presence theory
suggests that CMC deprives users of the sense that another actual person is involved in the interaction
media richness theory
purports that CMC bandwidth is too narrow to convey rich relational messages
impression formation
the composite mental image one person forms of another
anticipated future interaction
a way of extending psychological time; the likelihood of future interaction motivates CMC users to develop a relationship
chronemics
the study of people's systematic handling of time in their interaction with others
hyperpersonal perspective
the claim that CMC relationships are often more intimate than those developed when partners are physically together
selective self presentation
an online positive portrayal without fear of contradiction, which enables people to create an overwhelmingly favorable impression
asynchronous channel
a non-simultaneous medium of communication that each individual can use when he or she desires
relational dialectics
a dynamic knot of contradictions in personal relationships; an unceasing interplay between contrary or opposing tendencies
internal dialectics
ongoing tensions played out within a relationship
external dialectics
ongoing tensions between a couple and the community
integration-separation
a class of relational dialectics that includes connection-autonomy, inclusion-seclusion, and intimacy-independence
stability-change
a class of relational dialectics that includes certainty-uncertainty, conventionality-uniqueness, predictability-surprise, and routine-novelty
expression-nonexpression
a class of relational dialectics that includes openness-closedness, revelation-concealment, condor-secrecy, and transparency-privacy
utterance chains
the central building blocks of meaning-making, where utterances are linked to competing discourses already heard as well as those not yet to be spoken
spiraling inversion
switching back and fourth between two contrasting voices, responding first to one pull, then the other
segmentation
a compartmentalizing tactic by which partners isolate different aspects of their relationship
aesthetic moment
a fleeting sense of unity through a profound respect for disparate voices in dialogue
principle of veracity
truthful statements are preferable to lies in the absence of special circumstances that overcome the negative weight
privacy boundaries
a metaphor to show how people think of the borders between private and public information
private information
the content of potential disclosures; information that can be owned
rule based theory
a theory that assumes we can best understand people's freely chosen actions if we study the system of rules they use to interpret and manage their lives
deliberate confidant
a person who sought out private information
reluctant confidant
a co-owner of private information who did not seek it nor want it
boundary linkage
an alliance formed by co-owners of private information as to who else should be able to know
boundary permeability
the extent to which a boundary permits private information to flow to third parties
boundary turbulence
disruption of privacy management and relational trust that occurs then collective privacy boundaries aren't synchronized
confidentiality dilemma
the tragic moral choice confidants face when the must breech a collective privacy boundary in order to promote the original owner's welfare
symmetrical interchange
interaction based on equal power
complementary interchange
interaction based on accepted differences of power
one up communication
a conversational move to gain control of the exchange; attempted domination
one down communciation
a conversational move to yield control of the exchange; attempted submission
one across communication
a conversational move to neutralize control within the exchange
central route
message elaboration; the path of cognitive processing that involves scrutiny of message content
peripheral route
a mental shortcut process that accepts or rejects a message based on irrelevant cues as opposed to actively thinking about the issue
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