Upgrade to remove ads
HB 267 Quizzes 5-8
Terms in this set (40)
What does equifinality mean when applied to an organization's system?
Similar outputs can be achieved by using different inputs
The basic model of a system contains which of the following three components?
Inputs, outputs, and transformations
The transformation portion of a systems model includes
Management functions, functional subsystems and linking processes
A system is a
collection of interrelated parts
The process of comparing your operation's performance against those considered front-runners in the industry is termed
An open system differs from a closed system in that:
An open system has a continuous interaction with the environment, while a closed system does not
What does dynamic equilibrium mean when applied to an organization's system?
The system continuously adapts to its environment
Which of the following would be the best example of memory as it relates to an organization?
Another name for Pareto analysis is
The 80/20 rule
A philosophy in which processes are refined with the goal of improving the performance of an organization in response to customer expectations is called
Total Quality Management
____________________ departmentalization occurs when organizational units are defined by the nature of the work being performed
Desired results for a definite level of quality for a specified job are termed
The process of obtaining information about jobs by determining what the duties and tasks or activities of those jobs are is termed
Generally the narrower the span of management control:
The more organizational levels that exist
In centralized organizations decisions are mostly made
By upper level management
Corporate culture is defined as
Shared philosophies, values, assumptions, and norms
Is the ability to understand how change may impact an organization
The term efficiency means
Achieving outcomes with minimum inputs
Being responsible for one's actions
The term effectiveness means
Choosing the appropriate objectives
Which of the following types of power come from the formal position held by an individual in an organization
An employee's general attitude about their job is referred to as
The process of influencing the activities of employees towards goal achievement is termed
The concept of valence in expectancy theory is
The value an employee places on rewards offered by a company
According to Mazlow's needs theory, which of the following needs would need to be addressed first?
Situational leadership would suggest that
Behavior of effective leaders depends upon the situation
Which of the following would be characteristic of a "Theory X" manager's beliefs about the average employee?
Has an inherent dislike for work and will avoid it if possible
A democratic leadership style would be one in which
The leader guides and encourages group discussions
The leadership grid weighs the concern for people versus the concern for production. What is the leadership style in which the leader has a high concern for people and low concern for production referred to as?
Country club management
Power, status, and hierarchical relationships are an example of
Delegation of authority
The fact that the word "dinner" may mean the noontime meal to one person, while the evening meal to another person is an example of
A barrier to communication
Group decision making is more likely to be used for
Programmed decisions usually require more time and more judgement as compared to nonprogrammed decisions
The first primary step of decision making is
Definition of the problem
Knowing the sales from last year, the impact of rain on daily sales and the weather forecast allows a manager to predict sales for a potentially rainy day. Which decision making condition would this be considered to be?
Condition of risk
When selecting a food supplier a food service manager compares the dependability, price and variety of products offered by three different suppliers. This illustrates which step in the decision process?
All communication involves three primary elements, which are
Sender, message, receiver
Decisions that are reached by following established policies and procedures are termed
Groupthink occurs when
Reaching an agreement becomes more important than finding the best decision
The selection of a course of action from a variety of alternatives is called
You might also like...
HB 267 Quizzes 5-7 (Exam 2)
HB267 EXAM 2
HB 267 STUDY THIS ONE
HB 267 Final
Other sets by this creator
MKT 310 Exam 4
MGT 315 Exam 2 Quizzes
Core Cultural Values (MKT 302 Exam 2)
MKT 310 Ch 10 The Foreign Exchange Market