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Dunkin' Donuts Employee Handbook
Terms in this set (40)
If the customer does not specify hot or iced coffee, what do you assume?
How much notice do you have to give for PTO?
What holiday is Dunkin closed?
How long has Dunkin been around?
Over 60 years
What is Dunkins #1 priority?
What is the 6 steps of C.A.R.E?
Greet, take order, collect payment, assemble order, deliver, thank you and come again
What are the rules regarding tips?
Managers and supervisors cannot participate or handle tips, and tips have to be reported
Can you reject you break?
Yes, with a waiver
How long are meal periods?
All Dunkin' Donuts beverages are at no charge while on duty?
Can you date co-workers?
Are relatives allowed to work in the same work place?
You cannot clock in more than 5 minutes before work
Do you have to attend employee meetings?
Do you get paid at meetings?
When are schedules posted?
Thursday's for the upcoming week
Can you swap shifts without the general managers permission?
How much notice should you give before taking a day off?
Can you wear nail polish or add ons ?
Are you allowed to speak of the company on social media?
Can you have a cell phone?
Can you give senior discounts?
Yes 5 percent upon request
All discount receipts should be saved and save in register drawer?
Are you allowed to use other people registers?
Are you allowed to let someone else use your register?
Do credit card transactions of 25 dollars or more has to be signed by the customer?
When does Dunkin discard coffee when not used?
How many different types of donuts are there
How many donuts does Dunkin sell a year?
When did Dunkin open
Is the original Dunkin still around
Where is the original Dunkin located?
What was the original Dunkin called?
Who was the founder of DD?
When was DD renamed?
How much were donuts when DD first opened?
How much was coffee before DD opened?
How did DD get "everybody runs on Dunkin"?
In 2017 Dunkin teamed up with a popular based shoe company called Saucony
How many times is iced coffee brewed?
If absence of work is unexpected how much notice should you give?
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