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Terms in this set (25)
Unlike e-mail, instant and text messaging are not subject to legal discovery and may not be used in lawsuits.
Down-editing is not recommended when responding to e-mails because it adds to reading time and can seem rude.
Businesses have embraced podcasting for sending audio and video messages that __________
do not require a live presence yet provide a friendly human face
The most important part of an e-mail message is its ________.
What is a disadvantage of text messaging?
Employees using free consumer-grade instant messaging systems might reveal privileged information and company records.
Corporate blogs can be especially useful for crisis communication.
A blog is a(n) _______.
website with journal entries on any imaginable topic usually written by one person
Recruiters now routinely check applicants' online presence in the screening process.
A complimentary closing such as Cheers or All the best is optional in the closing of an e-mail message, but providing your name is mandatory.
Potential risks for businesses that use social media include productivity loss, embarrassment if employees make damaging posts, and ________.
attracting the wrath of a huge Internet audience
Twitter, podcasts, blogs, and wikis are part of the new user-centered virtual environment called Web 2.0
Which of the following subject lines would be most effective for an e-mail or memo?
FYI: PhotoShop Training, May 15
A Web-based tool that enables multiple users to collaboratively create, post, edit, and access information is a
Blogrolling means that you respond to other bloggers' postings and avoid rude or unprofessional messages.
Today, ________ of hiring managers use social media as part of their screening processes.
over 90 percent
Which of these is the most effective closing for an e-mail message?
So that we may meet our project deadline date, please provide answers to these questions by March 18.
Which of the following is the best tip for employees who use social networking sites?
Establish boundaries, and don't share information online that you would not be comfortable sharing openly in the office.
Businesses use blogs to keep customers and employees informed and to interact with them. What is the biggest advantage of business blogs?
They potentially reach a far-flung, vast audience.
Because of the prevalence of social media , it is now appropriate to use it for personal reasons while at work.
E-mail is appropriate for ________.
all of these choices
You receive a suspicious text message from an unknown sender asking you to click on a link to access your current credit score. This is likely an example of ________.
Wikis capitalize on crowdsourcing, which can be defined as the practice of tapping into the combined knowledge of a large community to solve problems and complete assignments.
What is the best advice for blogging?
Identify your audience and tailor your message to your audience.
Which of the following is good advice when sending texts or instant messages on the job?
Use good grammar and proper spelling.
Readers tend to look for deadlines and action information in the body of an e-mail message or memo.
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