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Salesforce Administrator Certification ADM 201

STUDY
PLAY
Available in: All Editions
Mass email not available in: Personal and Group Editions
HTML email not available in: Personal Edition
Managing Email Templates available in which editions? What restrictions apply?
1. Text - All users can create or change text email templates.
2. HTML with letterhead - Administrators and users with the "Edit HTML Templates" permission can
create HTML email templates based on a letterhead.
3. Custom HTML - Administrators and users with the "Edit HTML Templates" permission can create
custom HTML email templates without using a letterhead. You must either know HTML or obtain
the HTML code to insert in your email template.
4. Visualforce - Administrators and developers can create templates using Visualforce. Visualforce email
templates allow for advanced merging with a recipient's data, where the content of a template can
contain information from multiple records. See "Creating Visualforce Email Templates."
Name the available email templates: