Terms in this set (31)
What is the outcome if the longer team members work together
1. They develop common or complementary mental models.
2. mutual understanding.
3. effective performance routines to complete the work.
5 Stages of Team Development
1. Forming stage
2. Storming stage
3. Norming stage
4. Performing stage
5. adjourning stage
1. Discover expectations
2. Evaluate value of membership
3. Defer to existing authority
4.Test boundaries of behavior
1. Interpersonal conflict
2. Compete for team roles
3. Influence goals and means
4. Establish norms
1. Establish roles
2. Agree on team objectives
3. Form team mental models
1. task oriented, committed
2. Efficient coordination
3. high cooperation and trust
4. conflicts resolved quickly
occurs when the team is about to disband.
2 Distinct process during team development:
1. Developing team identity
2. Developing team competence
Developing team identity
1. Viewing the team as something "out there" to something that is part of themselves.
2. Relates to becoming familiar with the team, making it part of their social identity.
3. Shaping the team to better fit their prototype of an ideal team.
Developing team competence
Developing habituals routines with teammates and forming shared or complementary mental models.
Team mental models
are visual or relational mental images that ashared by team members.
is a set of behaviors that people are expected to perform because of the positions they hold in a team and organization.
Some team roles:
1. Help achieve its goals.
2. maintain relationships with the team.
3. are formally assigned to specific people.
are negotiated throughout the team development process, range from supporting others to initiating new ideas.
roles are shared, but many are eventually associated with one or two people on the team.
a process that consists of formal activities intended to improve the development and functioning of a work team.
Team building attempts to speed up the team development process.
Team building mainly applies to new teams.
Team building have regressed to earlier stages of team development due to membership turnover or loss of focus.
Types of Team building interventions:
2. Improve problem solving skills.
3. Clarifies and reconstructs each member's perceptions of her or his role.
4. Improving relations among team members.
Role defintion team building
helps the team develop shared mental models.
ex: how to interact with clients, maintain machinery
Team volunteering events
Team of employees spend a day providing a public service to the community.
Team scavenger/treasure hunt competitions
Teams follow instructions to find clues or objects collected throughout the community.
Team sports/exercise competitions
Varieties of sports or health activities such as volley ball tournaments
Team cooking competitions
employees work in teams to prepare a meal under the guidance of a master chef.
Problems of team-building:
1. Used to general solutions to general team problems.
2. Applied as one shot medical inoculation that every team should receive when it is formed.
3. It occurs on the job setting not as an obstacle course or a national park.
are informal rules and shared expectations that groups establish to regulate the behavior of their members.
Norms exist only for behaviors that are important to the team.
Norms are directly reinforced through praise from high-status members, more access to valued resources and other reward available to the team.
The more closely the person's social identity is connected to the group
the more individual is motivated to avoid negative sanctions from that group.
How team Norms develop?
1. Teams form because people need to anticipate or predict how others will react.
2. Team members discover behaviors that help them function more effectively such as replying to an email.
3. Experiences and values that members bring to the team.