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any obstaconle (may be attuidinal, social, educational, cultural, or environmental) that gets in the way of effective communication
facial expressions or body movements used to express attitudes or moods about a person, situation, or idea
communication that takes place any time messages are transmitted between 2 or more people
the use of sequence, analysis, organization, and evidence to prove a point and persuade
a persuasive technique that involves "striking and emotional chord"; the speaker uses issues and calues such as patriotism, family, and honor to win the audience's favor
ethical (personal) communication
persuasive quality based on the speaker's natural honesty, sincerity, and commitement to what is right and good
labeling every person in a group based on a preconceived idea as to what the group represents
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