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26 terms

Ch.1 Vocabulary

STUDY
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ethics
a person's sense of right and wrong
communication
the process of sending and receiving messages
sender
a person who transmits a message
message
that which is sent or said
receiver
a person who intercepts a message and then decodes it
feedback
a reaction that the reciever gives to a message offered by the sender
communication barrier
any obstaconle (may be attuidinal, social, educational, cultural, or environmental) that gets in the way of effective communication
written communication
any communicaiton that must be read
oral (verbal) communication
commnication that is primarily spoken
nonverbal communication
facial expressions or body movements used to express attitudes or moods about a person, situation, or idea
symbol
anything that stands for an idea and is used for communication
intrapersonal communication
communication that takes place any time messages are transmitted between 2 or more people
oratory/rhetoric
the art or study of public speaking
orator
a person who delievers oratory and uses words effectively
logical appeal
the use of sequence, analysis, organization, and evidence to prove a point and persuade
emotional appeal
a persuasive technique that involves "striking and emotional chord"; the speaker uses issues and calues such as patriotism, family, and honor to win the audience's favor
ethical (personal) communication
persuasive quality based on the speaker's natural honesty, sincerity, and commitement to what is right and good
dialogue
conversations between actions, 2 persons, or groups
motivation
an inner drive, need, or impulse that causes a person to act
stereotyping
labeling every person in a group based on a preconceived idea as to what the group represents
responsible
answerable and accountable for one's actions
epitomize
to serve as the typical or ideal example of
credibility
a person's ability to inspire belief
mesmerized
hypothesized, held spellbound, or fascinated
flippant
lacking proper respect or seriousness
reciprocal
a mutual corresponding or communicating