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Principles of care 1.2
Terms in this set (28)
Principles of care
A set of rules or values that underpin the work of everyone in health, social care and early years services. All care workers should follow the principles of care when working with individuals to make sure they all receive the correct care they need.
Promoting effective communication and relationships
This is essential in addressing a range of needs to improve quality of life and care workers can develop relationships that will assist the caring process.
Barriers to communication and alternative methods.
Those speak different languages, have hearing loss or limited vision, find it difficult to speak (aphasia) or have limited understanding. Alternative methods include learning a new language, using an interpreter or advocate, lip reading, sign language, makaton, use of pictures, written communication, Braille.
Basis of discrimination
These include gender, sexuality, ethnicity, social class, mental or physical disability, age, religion, women and health status.
When someone is treated less favourably than other because of a characteristic they have/thought to have that is protected by law. For example, denying someone training on the basis of their age.
When a condition, rule, policy, practice in a company applies to everyone but particularly disadvantages people who share a protected characteristic. For example a job application that requires someone to speak fluent English may disadvantage a person on the basis of their race.
Promoting anti-discriminating practice
Ensuring al individuals are provided with equal opportunities, abide by codes of practice, give staff training in promoting better care, have a complaints procedure so patients can seek redress, follow legislation that supports anti-discriminatory practice.
Codes of Practice
A document that outlines an agreed way of working and dealing with specified situations. Codes of practice aim to reflect and set a standard for good practice in care settings. A number of codes of practice have been developed for care workers and nursery staff. They establish the general principles and standards for care workers and should always refer to equality of opportunity.
Tells care workers how they should do specific things in particular care settings. A code of practice for registered nurses applies to all registered nurses working in care settings. A policy for dealing with a missing patient for example will tell a nurse how to deal with the situation.
Maintaing confidentiality of information
Keeping private information (written records, computer records and verbal information) private.
Storing all records and sensitive materials in locked filing systems.
Carrying out consultations in a private room and not gossiping.
The Data Protection Act states that information should not be passed on without the individuals consent, death does not give you the right to break confidentiality, it can only be breached if the individual or public is at risk.
Promoting and supporting individuals rights
Covered by law, e.g right to vote or get married, or natural e.g. to work and have children. Within in care settings the rights to dignity, empowerment, independence, choice and safety.
Right to dignity
This is linked to privacy and the way an individual is addressed including use of preferred names.
Right to independence
Individuals should be allowed and encouraged to do as much for themselves as possible. This can be compromised if a carer tries to do too much for a client. This can make them feel useless and dependent.
Right to empowerment
Individuals should be provided with support to do things for themselves.
Right to choice
Individuals should be included in the decision making process regarding their care.
Right to safety
Care workers should ensure clients are protected from harm. Examples for this would be to lock harmful substances away, checking equipment and premises.
Acknowledging individual's personal beliefs and respecting diversity
Care workers should try to communicate that they accept the person for who they are and what they believe in. An example is providing a vegetarian option for those who don't eat meat. Respecting diversity means to recognise and cater for difference.
Protecting individuals from abuse
Care workers should assess the relationships clients have with other for any signs of abuse and should act to prevent or stop it happening. For example raising awareness of possible problems, noting and recording signs of abuse, reporting incidents, training staff so they know procedures to follow.
Punching, kicking, slapping, restraining, handling people roughly when helping with bathing, moving or toileting.
Touching or other acts against the person without consent
Shouting, bullying, humiliating or harassment.
Theft of money or possessions, fraud, controlling someone's money, putting pressure on someone to leave them money.
Depriving someone of the care they need e.g. warmth, food or water, comfort, medical assistance.
Providing individualised care
Carers must carry out an assessment to find out clients particular needs, beliefs and preferences in order to provide this. Rather than treating everyone the same they should provide care that meets each person's individual needs.
Individuals rights are often stated in these documents.
Nursing and midwifery codes of practice
-make the care of people your first concern, treating them as individuals and respecting their dignity
-work with others to protect and promote the health and wellbeing of those in your care, their families and carers, and the wider community
-provide a high standard of practice and care at all times
-be open and honest, act with integrity and uphold the reputation of your profession
Those at risk of abuse and why
children, those with mental health problems, learning or physical disabilities, and older people. This is because of the problems they have or the fact that they have little power and can be easily influenced.
Care Quality Commission
They inspect hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care, and encourage them to make improvements.
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