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listening actively, using all the senses, as opposed to listening passively with just the ear
to relate the message perceived to the receiver's storehouse of knowledge and experience and to sort out the meaning of the message
the ability to discriminate what the other person's world is like and to communicate to the other this understanding in a way that shows that the helper understands the client's feelings and the behavior and experience underlying these feelings
involves the selection of specific signs or symbols (codes) to transmit the message, such as which language and words to use, how to arrange the words, and what tone of voice and gestures to use
forces that determine the behavior of the group and the relationships among the group members
communication other than words, including gestures, posture and facial expressions
an interactive process between nurse and client that helps the client overcome temporary stress, to get along with other people, to adjust to the unalterable, and to overcome psychological blocks which stand in the way of self-realization
a speech style similar to babytalk that gives the message of dependece and imcompetence to older adults...IT DOES NOT COMMUNICATE RESPECT
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