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Business Benchmark Unit 2 / English-English

Terms in this set (28)

accept an apology
to allow someone to say sorry
assist
to help
attach
to add a computer file to an email message
be a hit
to be a very popular person or thing
booked up
someone who has arranged a lot of things to do and is very busy
brand
a product that is made by a particular company
enclose
to send something in the same envelope or parcel as something else
forward
to send a letter, email, etc that you have received to someone else
get in touch
to communicate with someone by telephoning, or by writing to them
get together
to meet in order to do something or spend time together
grievance
a complaint, especially about unfair behaviour
hard copy
information from a computer that has been printed on paper
highlight
to make something a different colour so that it is more noticeable, especially written words
inclusive
including the first and last date or number stated
look forward to
to feel happy and excited about something that is going to happen
offer an apology
to say or write something to say that you are sorry about something you have done
pie chart
a circle divided into several parts to represent how the total amount of something is divided up
public relations (PR)
writing and activities that are intended to make a person, company, or product more popular
relevant
related or useful to what is happening or being talked about
schedule
a plan of events or activities and the times that they will happen or be done
set up
to start a company, system, way of working, etc.
share price
the price of one of the equal parts that the value of a particular company is divided into when it is owned by a group of people
social networking site
a website for communicating with friends and for meeting other people
spread information
If information spreads or if someone spreads it, it is communicated from one person to another.
threat
someone or something that is likely to cause harm or damage
unload
to remove things from a vehicle
warehouse
a large building for storing goods that are going to be sold
word of mouth
the process of telling people you know about a particular product or service, usually because you think it is good and want to encourage them to try it
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