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CLEP Principle Management - Classical School of Management pt 1
Terms in this set (26)
Classical Management Theory
finding the best possible way for workers to perform & manage tasks; includes bureaucratic management, classical scientific management and classical administrative management (late 19th century during the Industrial Revolution)
Bureaucracy Management Theory
Max Weber's Theory of Impersonal Management
non-personal view of organizations followed a formal structure where rules, formal legitimate authority and competence were characteristics of appropriate management practices
Characteristics Of Bureaucratic Organizations
1) A well-defined formal hierarchy and chain of command; 2) Management by rules and regulations; 3) Division of labor and work specialization; 4) Managers should maintain an impersonal relationship with employees; 5) Competence, not personality, is the basis for job appointment and 6) Formal written records.
Division of labor and work specialization allow
align employees with their organizational tasks
Formal written records are used to maintain
Consistency and accountability
Management by rules and regulations
provides a set of standard operating procedures that facilitate consistency in both organizational and management practices
well-defined formal hierarchy and chain of command
distinguishes the level of authority within an organization.
Managers should maintain an_____ relationship with employees to promote _____ and _________ _________ of all employees so that _________ decisions can be made.
Managers should maintain an impersonal relationship with employees to promote fair and equal treatment of all employees so that unbiased decisions can be made.
Competence, not _________, is the basis for job appointment.
Competence, not personality, is the basis for job appointment.
Classical Scientific School of Management
focused on the 'science' of creating specialized work processes and workforce skills to complete production tasks efficiently
four principles of scientific management:
- Management should provide workers with a precise, scientific approach for how to complete individualized tasks.
- Management should carefully choose and train each employee on one specific task.
- Management should communicate with employees to ensure the method used to complete the task is, in fact, the most productive and efficient.
- Management should create the appropriate division of labor.
division of labor
allows the manager to take complex tasks and break them down into smaller, more precise tasks that the individual workers can complete.
Contributors of the scientific management theory
Frederick Taylor, Henry Gantt, and Frank and Lillian Gilbreth
Henry Ford provides a good example of ______________ ______________ ______________ with his development of the ______________ ________ used to produce his Model T
Henry Ford provides a good example of classical scientific management with his development of the assembly line used to produce his Model T
Observations Of Frederick Taylor
employees were underpaid, their potential was unused, and there was a great deal of waste and inefficiency of workers and work processes.
Father of Scientific Management
various techniques for establishing time standards for the performance of manual work
group discussion regarding the assigning of responsibility for a failure or mistake
associate of Frederick Taylor; created Gantt Chart & Task and Bonus System
scientific method that demonstrates a project schedule, showing terminal and summary elements from start to finish and the amount of time it takes to complete each task.
smaller more intricate tasks that need to be completed as part of a larger task
made up of terminal elements to form the larger task
Gantt chart was first used on large construction projects, such as
the Hoover Dam in the 1930s and the Eisenhower interstate highway network in the 1950s
Task & Bonus System
paid employees based on how well they improved their performance at the organization (guaranteed a hourly work)
Piecework Pay System
Work paid according to the number of units produced (Frederick Taylor)
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