Study sets, textbooks, questions
Upgrade to remove ads
CLEP Principles of Management - Motivation in Workplace
Terms in this set (34)
drive or willingness to do something
Needs-based theory of motivation
employees have needs and will perform when their primary and secondary needs are met
physiological needs (job security, a fair wage and benefits and safe working conditions)
internal states (belonging, achievement, power)
Behavior-based theory of motivation
by manipulating certain behaviors in employees, they are more or less likely to perform
self-fulfilling prophecy, describes a phenomenon of how an expectation can be used to shape a person's behavior to act in accordance with the expectation
four main principles to the Pygmalion Effect
Form the Expectation
Expectation is Communicated
Behavior is Adapted for Expectation
Expectation comes True
The most common way a manager can form an expectation and communicate it to an employee is through ______________ ___________
The most common way a manager can form an expectation and communicate it to an employee is through performance review
Herzberg's Two-Factor Theory
theory of motivation that focuses on the job and and on the environment where work is done; employee motivation can be divided into hygiene factors and motivation factors
cause dissatisfaction in the workplace, are extrinsic to the work itself, and are linked to things such as compensation, job security, organizational politics, working conditions, quality of leadership, and relationships between supervisors, subordinates, and peers
motivators or satisfiers factors
linked to employee motivation and arise from intrinsic conditions of the job itself. include responsibility, job satisfaction, recognition, achievement, opportunities for growth, and advancement.
hygiene factors are necessary to
be sure a subordinate is not dissatisfied
satisfiers are necessary to
motivate an employee to work towards a higher level of performance
Alderfer's ERG Theory
A human needs theory postulating that people have three basic sets of needs that can operate simultaneously. (Existence, relatedness, growth)
the need for basic material existence, like physiological health and safety
the need for interpersonal connections, social status and recognition
the need for personal development, including creative and meaningful work
the tendency to seek to satisfy lower-order needs when higher orders are not met (Maslow)
Acquired Needs Theory
developed by David McClelland; states that three needs - achievement (desire to excel), affiliation (being liked), and power (agreement & compliance) - are major motives determining people's behavior in the workplace
Equity Theory of Motivation
John Stacey Adams; the premise that employees will put forth a particular level of effort (input) that they feel compares to the potential reward (output) and then compared to others
Vroom's Expectancy Theory of Employee Motivation
Victor Vroom; a person will be motivated to put forth a higher level of effort if they believe their efforts will result in higher performance and thus better rewards.
refers to the level of effort an employee is willing to exert in hopes that the increased effort will result in better performance
strength of the relationship between an employee's behaviors and the rewards that they receive from those actions.
something the employee finds value in
Thorndike's Reinforcement Theory
heory that looks at the relationship between behavior and its consequences
law of effect
states that behavioral responses to stimuli that are followed by a satisfactory response (rewarded) will be strengthened, but responses that are followed by discomfort will be weakened (punishment)
Locke's Goal-Setting Theory
a theory that suggests challenging and specific goals increase human performance because they affect attention, effort, and persistence
looks specifically at ways to expand an employee's job by redesigning certain aspects relating to the scope and depth
provides an employee with more tasks to do, as well as increased responsibility and authority
Broadening the scope of a job by expanding the number of different tasks to be performed.
job redesign strategy that assigns workers to an alternate job on a temporary basis
occurs when an employee is given the freedom, power, trust, autonomy, and encouragement to carry out job-related tasks.
provide an employee with a sense of pride and ownership of their work.
offer employees alternatives to the typical nine-to-five work schedule (flextime, compressed workweek job sharing/twinning, telecommuting)
Recommended textbook explanations
Myers' Psychology for AP
David G Myers
Psychology: Principles in Practice
Spencer A. Rathus
Myers' Psychology for the AP Course
David G Myers
Arlene Lacombe, Kathryn Dumper, Rose Spielman, William Jenkins
Sets found in the same folder
CLEP Principles of Management - Human Resource Man…
CLEP Principles of Management - Controlling in Org…
CLEP Principles of Management - International Mana…
CLEP Principles of Management - Planning in Organi…
Sets with similar terms
Motivation in Workplace
Management: Chapter #17
MNGT 4007: 08 Motivating Employees
Chapter 12: Human Motivation
Other sets by this creator
Emory MBA PSM - Operations
Finance Final Review
GRE Terms I've encountered
In a perfectly normal distribution of scores, which of the following statements is true? a. The mean, median, and mode are all the same number. b. The mode is equal to the standard deviation. c. The scores are positively correlated. d. The mean minus the mode equals the median. e. There is a positive skew to the distribution of data.
a. What is the commonsense theory of emotion? b. What theory explains why a person might feel "on top of the world" one day and "down in the dumps" the next day? c. Use a specific example to illustrate the difference between the James-Lange and Cannon-Bard theories of emotion.
Which of the following illustrates a heuristic? a. Calculating the area of a rectangle by multiplying the length times the width. b. Using news reports of corporate fraud to estimate how much business fraud occurs in American business. c. Looking in each room of your home to find your sleeping cat. d. Following a new recipe to bake a cake for your friend. e. Trying every key on your mom’s key ring until you find the one that unlocks the seldom-used storeroom in the basement.
List four kinds of information we receive from our skin.