Chapter 11: Culture, Communication, and Conflict
Terms in this set (18)
Combines the indirect and emotional restrained manner
The interference between two or more interdependent individuals or groups of people who perceive incompatible goals, values, or expectations in attaining those
Conversation that is slow, careful, full of feeling, respectful, and attentive
A view that the best way to deal with conflict is to use precise and specific language
Combines the direct and emotional restrained approaches to conflict
Combines the indirect and emotional expressive approaches to conflict
Emotionally expressive approach
A view that the best way to deal with conflict is by overt displays of feeling
Combines the direct and emotional expressive approaches to conflict
Communication strategies used to "save" our own or someone else's "face," or public image
Incapable of existing harmoniously
A view that the best way to approach conflict is to use vague and nonspecific language
Conflict between two or more cultural groups
In a formal setting, a professional 3rd party, such as a lawyer, real estate agent, or counselor, who intervenes when two parties are in conflict. Informal intermediaries may be friends or colleagues who intervene.
The act of resolving conflict by having someone intervene between two parties
Opposition to the use of force under any circumstances
A view that the best way to deal with conflict is by hiding or suppressing feelings and emotion
Organized activities in which individuals work together to bring about social change
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