a. reaction, learning, results, and behavior. *
b. affective, cognitive, formative, summative.
c. assess, evaluate, design, formulate
d. pretest, posttest, validity, ROI.
a. Presentation of the key behaviors, videotape of a model, practice opportunities, and a planning session *
b. Videotape of a model, planning session, one-on-one coaching, and practice opportunities
c. Presentation of key behaviors, videotape of a model, participation in a case study group, and planning session
d. Lecture, videotape of a model, on-the-job coaching, and practice
6th EditionCharles Alexander, Matthew Sadiku 2nd EditionAlan S. Willsky, Alan V. Oppenheim, S. Hamid 7th EditionJ.L. Meriam, L.G. Kraige 10th EditionR.C. Hibbeler