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HVACR UNIT 2 STUDY GUIDE
Terms in this set (26)
Every HVACR technician must become certified under the EPA Section 608 regulations. This certification is to ensure the technician understands and complies with the regulations regarding
Refrigerant handling and refrigerant management
Codes are different than industry standards because codes are
Required by Law
Customers often judge the ability of an HVACR technician by
His Apperance, Neatness of vehicle, cleanliness of work equipment (All of the above)
It is good practice to communicate regularly with the customer to ensure that they are not surprised at the end of the service call, by a higher than expected repair bill. You should tell the customer
What failed, Why it failed, and the options to fix the problem
All NATE specialties are offered at two levels. They are:
Installation and Service
Explaining to the customer that the previous technician was obviously trying to cheat them:
Is never a good idea.
Established an organization to provide programmatic accreditation for HVAC programs.
HVACR technicians should consider becoming involved in a trade association or with a student educational organization:
To develop business and technical contacts in the local HVACR industry.
Many HVACR industry publications are published by:
HVACR industry trade groups
Many national and international trade associations have trade shows primarily to:
Display the most current innovations in equipment, tools, and service.
Members of CARE include:
Instructors, administrators, counselors, or organizations involved in HVACR training
Popular HVACR publications include:
The Air-Conditioning, Heating and Refrigeration (ACHR) News.
Select the NATE specialty test areas.
AC, HVAC efficiency analyst, gas furnaces, air distribution, oil furnaces
A vocational club for high schools, trade schools, and community colleges
Skills USA sponsors
International competitions in fundamental skill areas for students attending trade and technical schools
The council of Air Conditioning and Refirgeration Educators (CARE)
Promotes best educational practrices for HVACR schools to meet or exceed the needs of the industry
The difference between codes and standards is
Codes are enforceable by law, and standards are not
The three types of ICE exam that a student may take include:
Residential Heating and Air Conditioning, Light Commercial Heating and Air Conditioning, and Commercial Refrigeration.
Upon completion of the ICE exam
The names of all the successful participants are published
Upon completion of the job, you should:
Tell the customer what services were performed and provide a clear and legible written invoice.
What benefit is there to the student in taking the ICE exam?
Enhanced job opportunity
What is one of the primary complaints that customers have about service technicians?
Not arriving when they were expected
When should you approach the customer about the potential cost of a required part?
Before replacing the part
Which of the following areas is NOT an NATE certification specialty?
Who is the ICE exam designed for?
Students ready to enter the HVACR field
Why should technicians read industry periodicals and publications?
To stay informed about the latest HVACR technology
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