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Midterm Review 1-4
Terms in this set (70)
What is the name for treatment that reduces symptoms of a disease, but does not cure the disease?
What facility now functions primarily to provide acute care and diagnostic services?
A system by which a person (or the person's employer) pays an insurance company a yearly amount of money in exchange for the insurance company's paying some or most of the person's medical expenses for that year is
What is utilization review?
A process to determine whether health care is medically necessary
What is it called when a physician receives one monthly fee from the insurance company for each subscriber in his or her practice?
What examination must a physician pass in order to obtain a state license to practice medicine?
United States Medical Licensing Examination (USMLE)
Which of the following areas is found in almost every medical office?
What best describes family medicine?
Provides general medical care of children, adolescents, and adults
Which type of primary care seeks to balance the structure and function of the body through manipulation of muscles and joints?
Which of the following types of medical practice might include a pediatrician, an internist, a dermatologist, an allergist, a neurologist and a general surgeon?
Closed-panel health maintenance organization (HMO)
Traditionally, what distinguished a clinic from other type of medical offices?
Care was free or very low-cost
What might be studied scientifically by the National Center for Complementary and Alternative Medicine
All of the Above (Acupuncture, Biofeedback, Massage therapy)
What changes in medical care encouraged the development of medical assisting as a profession?
Medical offices had to submit insurance forms for patients covered by government insurance plans
What is meant by the term "Defensive Medicine"
Physicians order more diagnostic tests than before as a defense against a possible lawsuit
What is a means for medical assisting programs to demonstrate high quality?
Gaining and maintaining accreditation
What medical assistant is likely to be most successful?
One who can remain calm when things do not go as planned
Why are neatness and good grooming important for medical assistants?
All of the above. (professional, prevent infection, patient judgement, hazard)
How can the medical assistant maintain a professional appearance?
Limit jewelry to post earrings and a plain wedding band.
What actions should the medical assistant take without being asked?
Restock exam room if there is no patient waiting
What behaviors do not demonstrate that a medical assistant works well with others
Complaining about staff members who do not pull their weight
What is a key concept of the Hippocratic oath?
Do no harm
Which of the following agencies accredits medical assisting education programs
What credential is obtained if a medical assistant passes the certification examination in medical assisting given by the AMT
How can a medical assistant find approved educational programs to meet his or her continuing education needs?
Professional organizations offer approved continuing education programs at their meetings
What is NOT one of the services typically provided by professional organizations?
Providing employment for members
What type of records may medical assistants maintain and/or file?
All of the above. (paper medical records, insurance records, dictated progress notes, paper lab results)
Which activity will the medical assistant NOT perform so that the medical office can be paid for services to the patients?
Setting fees for each service performed in the medical office
Which of the following would be included in risk management?
Maintaining proper infection control measures
What is most likely to be a responsibility of the medical assistant in a medical office?
Placing approved educational brochures in the office waiting room
According to the chapter, what is an example of an administrative responsibility of the medical assistant?
Scheduling office appointments and consultations
What is the most direct route for career advancement for a medical assistant?
Office or practice manager
What does not represent how medical assistants function as patient advocates?
Suggesting possible diagnoses to the physician
What is the name for a patient's right to make decisions about health care according to individual values and concerns?
In today's health care environment, it is seen as a proactive duty that physicians and other health care professionals must provide truthful information without having to be asked. This expectation of truthfulness by all health care workers is called
Informed consent is consent based on
Understanding of a medical procedure and its possible outcomes
The experimental treatments that attempt to treat or cure disease by giving patients new genes or parts of genes have been synthesized in the lab, taken from human tissue or engineered from genetic material of animals or other species is called
In how many states is physician-assisted suicide legal?
A) One. - Really it is 4!
What does NOT fall into the category of advance directives?
Informed consent form
What is the branch of law that deals with offenses against the public welfare that affect all people?
What type of law refers to law arising from the actions of federal government agencies such as the Social Security Administration and the IRS?
What is the name for a serious crime punishable by death or imprisonment?
What is the name for the crime of billing and insurance company for tests and procedures that were never performed?
What is the legal meaning of the word liability?
What is recommended as a means for a patient to prepare for possible injury or illness resulting in the inability to make health care decisions?
All of the above. (health care proxy, living will, medical durable power of attorney)
Which of the following is not one of the four D's of malpractice?
Determination of negligence to patient.
What branch of civil law compensates individuals for injury?
When a patient initiates a legal suit, what role does the patient play in a lawsuit?
A 16 year old patient has large visible scars on her neck from an ear operation performed when she was 12 years old. The patient's parents did nothing to recover damages for the child. What can be done to compensate this child for the scars?
The patient can institute a lawsuit when she is 18 years old.
Lois Collagen had her nose reconfigured by a plastic surgeon. 2 days after the surgery she had a nose bleed and noticed that she had an elevated temperature. She did not report this to her doctor. As a result, her nose became badly inflamed and the surgical result was not what she had hoped for. At the trial, the judge found that Lois was 40% responsible for her damages. What is this called?
A drug that has a potential for addiction and/or abuse is called a
How many employees must a business have for them to be protected by Equal Opportunity Employment Laws?
To what agency should employees complain if they felt that they have been discriminated against in their hiring, firing or employment?
Equal Opportunity Employment Agency
Which federal agency is responsible for physical protection of employees in the workplace?
Which federal law regulates minimum wage?
Fair Labor Standards Act
If an employee is paid on an hourly basis, what is the minimum rate for overtime pay?
1 1/2 times the employees regular rate of pay for time worked beyond 40 hours in 1 week
What federal act included incentives to encourage adoption of electronic medical records by physicians and health care facilities?
What must be reported to the proper authorities even if the patient does not consent?
All of the above. (gunshot wound, possible rape, case of TB, Miscarriage)
What agency is responsible for issuing a state license to practice medicine?
Physician licensing board of each state
What are tone of voice, voice pitch, voice volume, and voice quality examples of?
Secondary nonverbal communication
The type of listening when the medical assistant remains "in the moment" and focuses fully on the patients message is called ___ listening
What is an important part of active listening or a medical assistant?
Focusing all attention on the patient
How can the medical assistant facilitate communication nonverbally?
Be aware of his or her own and the patients body language
Which of the following is true with regard to eye contact?
If the patient looks away, and the medical assistant continues to seek eye contact, this can be perceived as aggression.
What is an example of a closed question?
"Are you an only child?"
How is the patient likely to react if the medical assistant asks "Why aren't you following your diet?"
How should the medical assistant help a sight-impaired patient?
Describe the environment clearly in words
On the 4th level of Maslow's hierarchy of needs are the needs for esteem and recognition. What do these include?
All of the above. (self-esteem, respect of others in one's peer group, success in work, prestige in the community)
When a patient must cope with a serious illness, offering choices is most helpful because it helps
The patient gain some sense of control
If a patient facing a serious illness appears to be using denial, how should the MA respond?
Accept the denial without reinforcing it
When the MA does not understand what the patient has said, what would be appropriate to clarify the communication?
"I'm sorry. I did not understand what you just said, Would you please repeat it?
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