Business management test #1

JD Rockefeller
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Terms in this set (21)
JD Rockefeller
oil
James B. Duke
tobacco
Andrew Carnegie
steel
J.P. Morgan
banking
Cornelius Vanderbilt
steamships and railroads
Theory X
assumes that workers are basically lazy, and will avoid working if they can
Theory Y
Assumes people find satisfaction in their work
Theory Z
integrates Japanese and American business practices
Management
Is the process of the deciding how best to use a business is resources to produce goods and provide services
senior management
They establish the goals or objectives of the business, they decide what actions are necessary to meet those goals and they decide how to use the companies resources. CEO, CFO
Middle managementThey are responsible for meeting the goals of the senior managers make. Examples; department heads, district managersSupervisory ManagementThey make sure the day today operations of the business are running smoothly. Examples: crew leaders, store managerManagement TasksBasic activities at all managers engage with. Examples: planning, organizing, staffing, leading and controllingManagement roles: InterpersonalProvides leadership within the company or interact with others outside the organization.Management Roles: information-relatedProvide information to their employees by holding meetings or finding other ways of letting employees know about important business activities.Management roles: decision-makingAre those a manager please when making changes in policies, resolving conflicts, or deciding how best to use resources.Management roles : conceptual skillsThese help managers understand how different parts of a business relate to one another and to the business as a whole. Example: decision making, planning and organizingManagement skills: human relations skillsThese help managers understand how to work well with people. Examples: interviewing job applicants, forming partnerships with other businesses and resolving conflicts all require a good human relations skills.Management skills: technical skillsThe specific abilities of people used to perform their jobs. Examples: wordprocessing, designing a brochure and training people to use a new budgeting system.EntrepreneurIs a person who takes the risk to own and operate a businesssmall businessIs a company that is independently owned and operated.