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35 terms

chapter 5

interpersonal skills and human behavior
STUDY
PLAY
adage
a saying, often in metaphric form,that embodies a common observation
aggressive
forceful or intended to dominate; hostile, injurious, or destructive, esspecailly when refering to behavior caused by frustration
ambiguous
capible of being understood in two or more possible senses or ways; unclear
animate
to fill with life; to give spirit and support to expressions
battery
an offensive touching or use of forceon a person without his or her consent
caustic
marked by sarcasm
channels
means of communication or expression; courses or directions of thought
comfort zone
a place in the mind where an individual feels safe and confident
congruent
being in agreement, harmony, or corespondence; conforming to the circumstances or requirments of the situation
decodes
converts, as in a message, into intelligible form; recognizes and interprets
defense mechanisms
psychologic methods of dealing with stressful situations that are encountered in everyday living
encodes
converts from one system of communication to another; converts a message into code
encroachments
actions that advance beyond the usual or proper limits
enunciate
to utter articulate sounds; the act of being very distinct in speech
external noise
sounds or factors outside the brain that that interfere with the communication process
externaliztion
the attribution of an event or occourance to causes outside the self
feedback
the transmission of evaluative or corrective information to the original or contoling source about an action, event, or process
grief
reaction to an unfortunate outcome; a deep distress caused by bereavement, a loss or a percieved loss
internal noise
factors inside the brainthat interfere with the communication process
language barrier
any type of intererene that inhibits the communication process and is related to the languages spoken by the people attempting to communicate
litigious
prone to engage in lawsuits
malediction
speaking evil or the calling of a curse
media
term applied to agencies of mass communication; such as newspapers, magazines or telecommmunications
paraphrasing
to express an idea in diferent wordingin an effort to enhance communication and clarify meaning
perception
capacity for comprehension; an awarness of the elements of the enviroment
physiologic noise
physiologic intererences with the communication process
pitch
the highness or lowness of a sound
proxemics
the study of the nature, degree and efect f spacial seperation individuals naturally maintain
sarcasm
sharp and ofter satirical response or ironic utterance designed to ut or give pain
stereotype
something conforming to a fixed or general pattern; a standardized mental picture that is held in common by many and represents an oversimplified opinion
stressors
stimuli that causes stress
subtle
difficult to understandor percieve; having or marked by keen insight and ability t penatrate deeply or thouroughly
thanatology
the study of the phenomena of death and psychologic methods of coping with death
vehemtly
in am anner marked by forceful energy; intensly emotionally
volatile
easily aroused; tending to erupt in violence