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ISDS 2001 FINAL
Fall 2013 ISDS 2001 Final Catanzaro
Terms in this set (26)
What was the most important service provided by Harrah's Total Rewards Program?
It provided Harrah's with a vast collection of high volume, and time-transaction data about its customers and their behavior
BPM encompasses a core set of processes, including financial and _________ planning, consolidation and reporting, modeling, analysis, ad monitoring KPIs, linked to organizational strategy.
________ is an enterprise wide strategy that seeks to prevent organizations from optimizing local business at the expense of overall performance.
A(n) __________ plan translates an organization's strategic objectives and goals into a set of well-defined tactics and initiatives, resource requirements, and expected results for some future time period.
An effective performance measurement system should:
Determine priorities and allocate resources based on those priorities, align top-level strategic objectives and bottom-level initiatives, and identify opportunities in a timely fashion.
In the BPM cycle, which stage has budgets, forecasts, models, initiatives, and targets?
Which of the following is the best known and most widely used performance measurement system?
Which of the following are visual displays used to chart progress against strategic and tactical goals and targets?
Sigma is a Greek alphabet letter used by statisticians to measure the __________ in a process.
DMAIC is a ____________ business improvement model.
A basic task in the strategic planning process is to _____________ which is a standard strengths, weaknesses, opportunities, and threats (SWOT) assessment of the company.
conduct an environmental scan
Best practice organizations tend to utilize ______________ operational planning, which begins the operational planning process by defining the alternative tactics and initiatives that can be used to reach a particular target.
An organization's strategic objectives and key metrics should serve as ____________ drivers for the allocation of an organization's tangible and intangible assets.
Which case study describes the Web-based KPI scorecard system that offers insight into the steps this company took to implement its performance measurement system?
An effective diagnostic control system encourages __________.
management by exception
Which offers a systematic way to uncover problematic assumptions that otherwise remain unnoticed and unchallenged?
Discovery driven planning
Hackett's benchmarking results indicate World-Class competition closely align strategic and tactical plans, enabling __________ areas to contribute more effectively to overall business goals.
Which of the following issues related to BI implementation is false?
Developing an effective BI application is no longer complex.
Major objectives for BI software integration include all of the following except _______________.
improving dashboard design
Major objectives for BI software integration include
Increasing the capabilities of the BI application, enabling real-time decision support, enabling more powerful applications.
One of the significant differences between Web 2.0 and the tradition web is the _____________ of Web 2.0 enhanced privacy and security protection.
The invention of ____________ is to achieve a feeling of telepresence and participation from a distance.
Today, collaboration on decisions that are more strategic in nature than ever before - decisions that may transform the business - involves non-routine activities such as ______________, discovering, innovating, creating and leading teams, learning, and relating.
What is the difference between active and passive RFID tags?
Active tags have a battery as their own power source and do not need a reader to energize them like passive tags do.
Gillette has used ______________ to determine whether stores have stocked their shelves with particular items for a particular promotion. They found that these stores used this technology to move a product from the back room to the shelf before a promotion started, sales were 48% higher than those that did not move the production in a timely manner.
RFID generates major data streams ready for analysis through BI technologies. Another massive data resource is emerging, along with the data mining technologies to make sense of the data, which is referred to as ___________________.
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