35 terms

Chapter 1 Information Systems in Global Business Today

Business Functions (20)
Specialized tasks performed by business organizations.
Consist of:
Sales and Marketing
Manufaturing and Production
Finance and Accounting
Human Resources
Business Model (13)
Describes how a company produces, delivers, and sells a product or service to create wealth.
Business Processes (9)
Refer to the set of logically related tasks and behaviors that organizations develop over time to produce specific business results and the unique manner in which these activities are organized and coordinated.
Examples include:
Developing a new product
Generating and fulfilling an order
Creating a marketing plan
Hiring an employee
Complementary Assets (27)
Assets required to derive value from a primary investment.
To realize value from car requires large, complementary investments in highways, roads, gas stations, repair shops, and legal regulatory structure to set standards and control drivers.
Computer Hardware (21)
The physical equipment used for input, processing, and output activities in an information system.
Consists of:
Computers of various sizes and shapes (including movile handheld devices), various input, output, and storage devices, and telecommunication devices that link computers together.
Computer Literacy (18)
Focuses primarily on knowledge of information technology.
Computer Software (21)
Consists of the software governing the organization of data on physical storage media.
Culture (20)
Fundamental set of assumptions, values, and ways of doing things, that has been accepted by most of its members.
Data (16)
Are streams of raw facts representing events occurring in organizations or the physical environment before they have been organized and arranged into a form that people can understand and use.
Data Management Technology (21)
Consists of software governing the organization of data on physical storage media.
Data Workers (19)
Consist of secretaries or clerks, they assist with paperwork at all levels of the firm.
Digital Firm (9)
Is one in which nearly all of the organization's significant business relationships with customers, suppliers, and employees are digitally enabled and mediated.
Extranets ((21)
Private intranets exteded to authorized to authorized users outside the organization.
Feedback (17)
Output that is returned to appropriate members of the organization to help them evaluate or correct the input stage.
Information (16)
Data that have been shaped into a form that is meaningful and useful to human beings.
Information System (16)
A set of interrelated components that collect (or retreive), process, store, and distribute information to support decision making and control in an organization.
Information Systems Literacy (18)
Encompasses an understanding of the management and organizational dimensions of systems as well as the technical dimensions of systems.
Information Technology (15)
Consists of all the hardware and software that a fim needs to use in order to achieve its business objectives.
Consists of:
Computer machines, disk drives, and handheld mobile devices, software such as the Windows or Linux operating systems, the Microsoft Office desktop productivity suite, and many others.
Information Technology Infrastructure (22)
Provides the foundation, or platform, on which the firm can build its specific information systems. Consist of the technologies, along with the people required to run and manage them.
Input (16)
Captures or collects raw data from within the organization or from its external environment.
Internet (21)
The world's largest and most widely used network. Is a global "network of networks" that uses universal standards to connect millions of different networks with more than 1.4 billion users in over 230 countries around the world.
Intranets (21)
Internal corporate networks based on Internet technology.
Knowledge Workers (19)
Consist of engineers, scientists, or architects, which design products or services and create new knowledge for the fim.
Management Information Systems (18)
Deals with behavioral issues as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm.
Middle Management (19)
Carries out the programs and plans of senior management.
Network (21)
Links two or more computers to share data or resources, such as a printer.
Networking and Telecommunications Technology (21)
Consist of both physical devices and software, links the various pieces of hardware, and transfers data from one physical location to another.
Operational Management (19)
Responsible for monitoring the daily activities of the business.
Organizational and Management Capital (27)
The investments in complementary assets in organization and management.
Output (16)
Transfers the processed information to the people who will use it or to the activities for which it will be used.
Processing (16)
Converts the raw input into a meaningful form.
Production or Service Workers (19)
Produce the product and deliver the service.
Senior Management (19)
Makes long-range strategic decisions about products and services as well as ensures financial performance of the firm.
Sociotechnical View (30)
View in which optimal organizational performance is achieved by jointly optimizing both the social and technical systems used in production.
World Wide Web (21)
Is a service provided by the Internet that uses unversally accepted standards for storing, retrieving, formatting, and displaying information in a page format on the Internet.