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ISA 235 Strouble Real Final

Terms in this set (396)

• Collaborative management
Unlike departmental systems in which a single department manager is in charge, enterprise systems have no clear boss. committees and steering groups for providing enterprise process management. Although this can be an effective solution, and in fact may be the only solution, the work of such groups is both slow and expensive.
• Requirements gaps
Few organizations today create their own enterprise systems from scratch. Instead, they license an enterprise product that provides specific functions and features and that includes inherent procedures. But, such licensed products are never a perfect fit. Almost always there are gaps between the requirements of the organization and the capabilities of the licensed application.
• Transition problems
Transitioning to a new enterprise system is also difficult. The organization must some-how change from using isolated departmental systems to using the new enterprise system, while continuing to run the business. It's like having heart surgery while running a 100- yard dash.
• Employee resistance
People resist change. Change requires effort and it engenders fear. Considerable research and literature exists about the reasons for change resistance and how organizations can deal with it. Here we will summarize the major principles.
First, senior- level management needs to communicate the need for the change to the organization and must reiterate that, as necessary, throughout the transition process. Second, employees fear change because it threatens their self- efficacies, which is a person's belief that he or she can be successful at his or her job.