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UHC Ethics and Compliance Test 2020

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Get a hint
In terms of events, which of the following is true?
A) Agents must report formal marketing/sales events only to UHC
B) Agents must report informal marketing/sales events only to UHC
C) Agents must report all marketing/sales and educational events to UHC
D) Agents must report formal and informal marketing/sales events only to UHC
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Terms in this set (17)
In terms of events, which of the following is true?
A) Agents must report formal marketing/sales events only to UHC
B) Agents must report informal marketing/sales events only to UHC
C) Agents must report all marketing/sales and educational events to UHC
D) Agents must report formal and informal marketing/sales events only to UHC
Dino, an agent, received a phone call on Sept. 29 from a consumer interested in Medicare Advantage plans for the new year. Dino proceeded to verify the consumer's Medicare eligibility, describe the costs and benefit coverage of the plan, and explained that he could not accept an enrollment application until Oct. 15. What did Dino do that was NOT compliant?
A) Dino did nothing that was non-compliant
B) Dino refused to take the enrollment application until Oct. 15
C) Dino presented a plan prior to Oct. 1
You have scheduled an appointment and obtained a Scope of Appointment (SOA) form to discuss Medicare Advantage Plans with a consumer. When you arrive at the appointment, a friend of the consumer who is Medicare-eligible is present to hear your presentation. What should you do?
A) Before you can start the appointment with both consumers, ask the consumer's friend to complete an SOA
B) Ask the consumer's friend to complete the SOA and schedule a separate appointment
C) Tell the consumer that you will come back on another day
D) Ask the consumer's friend to leave since she had not scheduled the appointment.