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5 Written questions

5 Matching questions

  1. middle managers
  2. nonmanagers
  3. disturbance handler
  4. Management is...
  5. controlling
  1. a business unit head, department manager
  2. b staff jobs, line jobs
  3. c dealing with conflicts or crisis that need immediate action
  4. d getting work done through others efficiently and effectively
  5. e monitor progress and make corrections

5 Multiple choice questions

  1. ability to adapt to change
  2. monitor, dissemination, spokesperson
  3. functional head, supervisor
  4. the impersonal role when performing ceremonial stuff
  5. is getting work done with minimal effort

5 True/False questions

  1. organizingdetermine goals and ways to attain them


  2. disseminatorshare info with other in department or throughout the company


  3. conceptual skillsapply specialized approaches, techniques, and knowledge. Used more in lower management and progressively gets lower through the levels of management.


  4. leaderinspire and motivate employees


  5. decisionalinterpersonal role of dealing with people outside the ceremonies