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5 Written questions

5 Matching questions

  1. human skills
  2. monitor
  3. middle managers
  4. controlling
  5. interpersonal
  1. a monitor progress and make corrections
  2. b business unit head, department manager
  3. c figurehead, leader, liaison
  4. d info role of scanning the environment for information
  5. e work well with others. Used more so in top management, and progressively gets lower down the chain of command

5 Multiple choice questions

  1. ability to adapt to change
  2. monitor, dissemination, spokesperson
  3. share info with other in department or throughout the company
  4. inspire and motivate employees
  5. dealing with conflicts or crisis that need immediate action

5 True/False questions

  1. technical skillsapply specialized approaches, techniques, and knowledge. Used more in lower management and progressively gets lower through the levels of management.


  2. efficiencyis accomplishing tasks that help fulfill the organizations goals


  3. figureheadinterpersonal role of dealing with people outside the ceremonies


  4. resource allocatordecides who gets what resource and what amounts


  5. Top managersstaff jobs, line jobs