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Chapter 3 BIS

STUDY
PLAY
E business
the conducting of business on the internet
digital darwinism
implies that organizations which cannot adapt to the new demands are doomed to extinction
disruptive technology
a new way of doing things that initially does not meet the needs of existing customers
sustaining technology
produced an improved product customers are eager to buy
internet
a global public network of computers that pass information from one to another
protocols
standards that specify the formal of data as well as the rules to be followed during transmission
world wide web
a global hypertext system that uses the internet as its transport mechanism
hypertext transport protocol
the internet standard that supports the exchange of information on the WWW
digital divide
when those with access to technology have great advantages over those without access.
web 2.0
set of economic social and technology trends that collectively form the basis for the next generation of the internet
web mash-up
a or web application that uses content from more than one source to create a new service
application programming interface
a set of routines, protocols, and tools for building software applications
mashup editors
provide a visual interface to build a mashup
semantic web
an evolving extension of the WWW where content can be expressed in natural and formatting language
service oriented architecture
a business driven IT architectural approach that supports integrating a business as linked repeatable tasks or services
4 common tools for accessing internet information
intranet
extranet
portal
kiosk
intranet
an internalized portion of the internet that allows an organization to provide access to information only to its employees
extranet
an intranet that is available to strategic allies
portal
a website that offers a broad array of resources and services
kiosk
a publicly accessible computer system that has been set up to allow interactive information browsing
3 common service providers
internet service provider
online service provider
application service provider
internet service provider
a company that provides individuals and other companies access to the internet along with additional related services
wireless internet service provider
an ISP that allows subscribers to connect to a server at designated hot-spots or access points
online service provider
offers an extensive array of unique services
application service provider
a company that offers an organization access over the internet to systems and related services
service level agreements
define the specific responsibilities of the service provider and set the customer expectations
ecommerce
the buying and selling of goods and services over the internet
ebusiness
the conducting of business on the internet
ebusiness model
an approach to conducting electronic business on the internet
business to business
applies to businesses buying and selling to each other over the internet
electronic marketplaces
interactive business communitites providing a central market where multiple buyers and sellers can engage in e business activities
business to consumer
applies to any business that sells its products or services to consumers over the internet
eshop, estore or etailer
version of a retail store where customers can shop at any hour of the day without leaving their home or office
emall
serves as a gateway to access other eshops
consumer to business
applies to any consumer that sells a product or service to s business over the internet
consumer to consumer
applies to sites primarily offering goods and services to assist consumers interacting with each other over the internet
eprocurement
the B2B purchase and sale of supplies and services over the internet
electronic catalog
presents customers with information about goods and services offered for sale bid or auction on the internet
intermediaries
agents software or businesses that bring buyers and sellers together by providing a trading infrastructure
re intermediation
refers to using the internet to reassemble buyers sellers and other partners in a traditional supply chain way
clickstream data
the exact pattern of a consumer's navigation through a site
egovernment
involves the use of strategies and technologies to transform governments by improving the delivery of services and enhancing the quality of interaction between citizens and the government
mobile commerce
the ability to purchase goods and services through a wireless internet enabled device.