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involves the ways in which information is transmitted; the effects of information on human systems; how people receive information from their own feelings, thoughts, memories, physical sensations, and environments; how they evaluate this information; and how they subsequently act in response to the information.
is very effective for the case worker to use when faced with a client who is experiencing a high degree of emotion, because it indicates acceptance of these feelings.
On the other hand, when the client does this is can indicate a reluctance to discuss a subject.
-A social worker should probe further with a client who is silent for an unusually long period of time.
On the other hand, when the client does this is can indicate a reluctance to discuss a subject.
-A social worker should probe further with a client who is silent for an unusually long period of time.
1. Using "shoulds" and "oughts" may be perceived as moralizing or sermonizing by a client and elicit feelings of resentment, guilt, or obligation.
2. Offering advice or solutions prematurely, before thorough exploration of the problem, may cause resistance because a client is not ready to solve the problem.
3. Using logical arguments, lecturing, or arguing to convince a client to take another viewpoint may result in a power struggle with a client.
4. Judging, criticizing, and blaming are detrimental to a client, as well as to the therapeutic relationship. and a client could respond by becoming defensive or, internalize the negative reflections about himself or herself.
5. Talking to a client in professional jargon and defining a client in terms of his or her diagnosis may result in a client viewing himself or herself in the same way (as "sick").
6. reassurance prematurely or without a genuine basis is often for a social worker's benefit rather than a client's. It is a social worker's responsibility to explore and acknowledge a client's feelings, no matter how painful they are. A client may also feel that a social worker does not understand their situation
7. Ill-timed or frequent interruptions disrupt the interview process and can annoy clients.
8. It is counterproductive to permit excessive social interactions rather than therapeutic interactions. In order for a client to benefit from the helping relationship, he or she has to self-disclose about problematic issues.
9. Social workers must provide structure and direction to the therapeutic process on a moment-to-moment basis in order to maximize the helping process. Passive or inactive social workers may miss fruitful moments that could be used for client benefit. Clients may lose confidence in social workers who are not actively involved in the helping process.
2. Offering advice or solutions prematurely, before thorough exploration of the problem, may cause resistance because a client is not ready to solve the problem.
3. Using logical arguments, lecturing, or arguing to convince a client to take another viewpoint may result in a power struggle with a client.
4. Judging, criticizing, and blaming are detrimental to a client, as well as to the therapeutic relationship. and a client could respond by becoming defensive or, internalize the negative reflections about himself or herself.
5. Talking to a client in professional jargon and defining a client in terms of his or her diagnosis may result in a client viewing himself or herself in the same way (as "sick").
6. reassurance prematurely or without a genuine basis is often for a social worker's benefit rather than a client's. It is a social worker's responsibility to explore and acknowledge a client's feelings, no matter how painful they are. A client may also feel that a social worker does not understand their situation
7. Ill-timed or frequent interruptions disrupt the interview process and can annoy clients.
8. It is counterproductive to permit excessive social interactions rather than therapeutic interactions. In order for a client to benefit from the helping relationship, he or she has to self-disclose about problematic issues.
9. Social workers must provide structure and direction to the therapeutic process on a moment-to-moment basis in order to maximize the helping process. Passive or inactive social workers may miss fruitful moments that could be used for client benefit. Clients may lose confidence in social workers who are not actively involved in the helping process.
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