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5 Written questions

5 Matching questions

  1. Competent communicators practice:
  2. Polychronic Culture
  3. self-serving bias
  4. Negativity bias
  5. Low context culture
  1. a the tendency to attribute one's successes to internal causes and one's failures to external causes.
  2. b Sees time as non-linear; expectations for promptness vary according to the relationship
  3. c believes verbal communication should be straightforward and direct.
    "say what you mean and mean what you say"
  4. d is the tendency to view information in an overly pessimistic way
  5. e self awareness, adaptability, empathy, cognitive complexity, ethics.

5 Multiple choice questions

  1. Tries to avoid situations that are unstructured, unclear, or unpredictable
  2. Physical constructs
    Role constructs
    Interaction constructs
    Psychological constructs
  3. The learned, shared symbols, language, values and norms that distinguish one group of people from another
  4. Includes all elements of the Action Model, and also suggests that:
    Receivers provide feedback through verbal and nonverbal behavior
    The context of communication affects its meaning
  5. Communication relies on multiple channels
    Communication passes through perceptual filters
    People give communication meaning
    Communication has literal meanings and relational implications
    Content dimension
    Relational dimension
    Communication sends a message, whether intentional or unintentional

5 True/False questions

  1. stereotypingthe process of attending to a stimulus


  2. Fundamental attribution errorthe tendency to attribute others' behaviors to internal rather than external causes.


  3. Recency Effectemphasize people;s social or professional position, so we notice that a person is a teacher, an accountant, a father, a community leader, and so on.


  4. Attributions have three elements:Self-serving bias
    Fundamental attribution error
    Over attribution


  5. collectivistic culturebelieves people's primary responsibility is to their families, companies, and communities..