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16 terms

management chapter 9

STUDY
PLAY
organizing
deployment of resources to achieve strategic goals
organizational structure
the vertical and horizontal configuration of departments, authority, and jobs within a company
work specialization
tasks are subdivided into individual jobs, employees perform only the tasks relevant to their specialized function, jobs tend to be small, but they can be performed efficiently
chain of command
unbroken line of authority that links all persons in an organizations, shows who reports to whom, associated with two underlying principles
unity of command
have 1 supervisor
scalar principle
covers all employees, top to bottom
span of management
# of employees who report to a supervisor
tall structure
has narrow span and more hierarchical levels
flat structure
has wide span, horizontally dispersed, fewer hierarchical levels
centralization
decisions authority is located near top of organization
decentralization
decision authority is pushed downward to lower organizational levels. Must fit the organizations strategy
vertical functional structure
people are grouped together in departments by common skills
divisional structure
grouped together based on a common product, program, or geographical region
matrix structure
some employees report to two bosses, functional and divisional chains of command
team based structure
created to accomplish specific tasks
virtual network approach
organization acts as a central hub, outsourced mostly