engineering admin. chapter 4 interactive quiz

how do Amos and Sarchet define planning?

Click the card to flip 👆

1 / 12

Terms in this set (12)

how do Amos and Sarchet define planning?

deciding in advance what to do, how to do it, when to do it, and who is to do it

what is a "type III error"?

Solving the wrong problem

the nature of a solution to a problem must be defined carefully in terms consistent with what three factors?

1- objectives and strategy of organization
2- assumptions about the environment
3- constraints

what is the most creative step in the problem solving process?

coming up with the alternative solution

Proverbs 29:18 says, "Where there is no _____________, the people perish."

what is the difference between strategy and tactics?

strategy: how to achieve the overall goal ---maybe years out
tactics: lower level, match with strategy-- how to win or achieve smaller goals

what is the difference between a purpose and an objective?

purpose: why? similar to the mission statement
objective: what do we do?-- goal

in order to determine the degree to which the objectives have been achieved, the objectives should be either ____________________ or _________________.

quantifiable (establish an amount) or verifiable (if something is accomplished or not)

what are some advantages of MBO

1- greater commitment/ satisfaction on the part of subordinates
2- enforced planning
3- rational method of performance evaluation based on contribution to organizational objectives

disadvantages of MBO

1- time/paperwork involved-- more busywork
2- misuse when objectives are assigned, not negotiated
3- gamesmanship of subordinates who try to negotiate easy goals