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Accounting Chapter 2 Vocal
Terms in this set (4)
A systematic procedure for identifying a firm's critical success factors: its internal strengths and weaknesses and its external opportunities and threats.
A strategic analysis tool used to identify where value to customers can be increases or costs reduced, and to better understand the firm's linages with suppliers, customers, and other firms in the industry.
Skills or competencies that the firm employs especially well.
Firms in an industry perform activities to design, manufacture, and provide customer service.
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