Under clause 21B, Part 2 of the CCMA the agent must, as soon as practicable taking into account the needs of the client, but in any case within 14 days:
(a) tell the client about the conflict of interest; and
(b) advise the client that, under the Code, the agent can no longer act for the client; and
(c) advise the client about appointing another registered migration agent; and
(d) cease to deal with the client in the agent's capacity as registered migration agent. A registered migration agent who has ceased to act for a client in accordance with paragraph 2.1B (d), must, as soon as practicable, but in any case within 14 days, inform the Department that he or she is no longer acting for the client.