Upgrade to remove ads
BUS 250 - Principles of Management Test 1
Terms in this set (42)
What is the most effective trading block in the world?
Why do most people want to become a manager?
ego, power, prestige, influence, status
Why do most people want to become a manager according to Eppen?
mentor, develop subordinates, ownership of culture and environment, Christian example
What is the main role of good managers?
Garner resources/support people who work for you - provide appropriate tools/support so people can achieve in their job (lead by example)
Why do most people quit their jobs?
don't feel cared about
What does the term micromanaging mean?
Kills empowerment; done by insecure people; control every part of the business
When people rated different attributes of their job, where is pay rate?
Lower then you would think
What are the three needs all employees need to achieve to be happy?
empowerment, achievement, affiliation
inspired to complete a task because it is personally rewarding
inspired to perform a task to either earn a reward or avoid punishment
Is it a good idea to give employees empowerment?
What is the most difficult form of Management?
The law is a good standard for your moral and ethical standards - Why or Why not?
Law is not a good standard because it changes and is from man; It is either right or wrong - comes from Bible
Who are the stakeholders in a company?
anyone that is in anyway affected by an outcome/decision of a company
external locus of control
belief the responsibility of one's fate is in outside forces and one's own behavior has little impact on outcomes
internal locus of control
belief you are responsible for your own fate - things I do that affect the outcome of my life; needs to be greater than external locus
Besides Gods grace, what should we consider a special gift when it comes to work?
What are the protective classes against discrimination?
Age, race, ethnicity, religion, sexual orientation, socioeconomic background, and capabilities/disabilities
What is the EEOC?
Equal Employment Opportunity Commission; In hiring, paying, compensation, promoting, firing you can't discriminate; Covers workforce and unions
What is the largest management implication of the aging workforce?
Baby boomers retire and it is hard to find people to work for you that are qualified; By 2030, 20% of the population will be over 65
You should keep sexual harassment private
Most women report sexual harassment generally in close proximity of when it happens
Most people are ashamed of sexual harassment and feel like it is their fault
The sexual harassment of men is taken seriously by companies
When somebody reports sexual harassment to you, you should believe that the harassment has taken place.
What is the best source of data when investigating a sexual harassment claim?
Third party witnesses - somebody that won't pick a side
What is the best way to illustrate a 0 tolerance policy for sexual harassment?
Fire the person
What did Eppen say in regard to trust?
Trust is hard to earn and easily lost
In general, Americans are culturally sensitive
What is the most impactful variable in managing the global environment that changes every second of every day?
What is the biggest hurdle when it comes to managing in the global environment?
Most expatriates enjoy their overseas experience
False - Only 10% do
Can you ever learn somebody else's culture? Why or Why not?
Learn yes- understand no because have not experienced it (can appreciate, but can't learn)
What is the definition of an ugly American?
People who judge other people/cultures to American standards - moron if you think that
What is an NGO?
Non government organization; Has no power, but is very powerful
What is the legislative body that governs the EU?
Where is the European Commission located?
What currency is used by the EU?
What did the Treaty of Rome do?
Established European Commission
What is the law that prevents you from bribing foreign nationals?
FCPA - Foreign Corruption Practices Act
Does the U.S. government take the bribing of foreign nationals seriously?
Yes - Very
Steps to take if somebody reports sexual harassment to you
Take them to some place private
Tell me what happened - specifics
Time, date, who else was involved, where
"He said, she said" - one persons word against the other
Thank you for trusting me - Nothing bad will come from this
Stay away from harasser - remain confidential
Investigate - Private (Tell me what happened)
Find Independent 3rd party witnesses
If you go approach the person who accused you of sexual harassment, I will terminate you immediately
Document, Document, Document Everything
Everyone who is involved needs to keep it confidential for all of their sakes and will hurt careers if it's not
Talk to 3rd party witnesses
YOU MIGHT ALSO LIKE...
HR MGMT 330 (Sexual Harassment)
SHARP AR 600-20 CH 7 & 8
MGMT 1110 Chapter 9 Study Guide
OTHER SETS BY THIS CREATOR
BUS 220 - Final Exam
THE 441 - Final Exam
ACC 331 - Final Exam
THE 441 Unit 3 Exam
OTHER QUIZLET SETS
Chapter 15 The Special Senses (Ear)
New born A
A&P II Test 3