Upgrade to remove ads
Only $2.99/month

Business Ethics Chapter 7 Terms

Terms in this set (20)

corporate culture
a set of values, beliefs, goals, norms, and ways of solving problems shared by the members of an organization
apathetic culture
shows minimal concern for people and performance
caring culture
shows little concern for performance but a high concern for people
exacting culture
shows little concern for people, but a high concern for performance
integrative culture
high concern for people and performance
compliance based culture
use legal department to determine ethical risk
values based culture
relies on an explicit mission statement that defines the firm and stakeholder relations
whistle blowing
exposing an employer's wrongdoing to outsiders
interpersonal conflict
when employees think they know the right course of action but the company promotes a different decision
power
the influence that leaders and managers have over the behavior and decisions of subordinates
reward power
offering something for a specific behavior
coercive power
penalizing negative behavior
legitimate power
titles and positions of authority
expert power
knowledge based
referent power
exists when goals and objectives are similar
centralized organization
decision making authority is in hands of top level managers
decentralized organization
decision making authority is delegated as far down the chain as possible
formal groups
committees, work groups, teams
informal groups
the grapevine
group norms
standards of acceptable behavior in the group and define acceptable and unacceptable behavior
THIS SET IS OFTEN IN FOLDERS WITH...