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Part 3: Interventions with Clients/Client Systems
Terms in this set (93)
the generalization or normalization of behavior
reformulate problem in a client's words to make sure that you are on the same wavelength
calling attention to something
pulling together patterns of behavior to get a new understanding
reframing and relabeling
stating problem in a different way so a client can see possible solutions
stages of change
social workers and clients attitude
what is more important in treatment than the duration of treatment itself?
rephrase what a client is saying by asking questions
briefly restating information in one's own words without judgment
what active listening technique is effective with highly emotional clients?
Repeating in your own words what you think was said, with specific words or phrases to make sure you have the emotion captured
matching of awareness, experience, and communication
essential for the vitality of a relationship and to facilitate true helping
in regard to limit setting, clients do not feel safe or accepted in a completely ____ environment
watching a real person perform the desired behavior
filmed or videotaped models demonstrating the desired behavior
clients are videotaped demonstrating desired behavior
individual models anxiety-evoking behaviors for a client and then prompts the client to engage in the behavior
clients are asked to use their imagination, visualizing a particular behavior as another describes the imaginary situation in detail.
harm reduction approach
any plan that seeks to reduce or minimize the adverse health and social consequences associated with whatever without requiring a client to practice abstinence
cognitive behavioral therapy
a popular integrative therapy that combines cognitive therapy (changing self-defeating thinking) with behavior therapy (changing behavior)
Cutting down of a complex problem to such size and specificity as to make it manageable for discussion and work-over by the client at a given time
a set of methods for helping clients learn to express their feelings and stand up for their rights in social situations
assessment focus on helping the client identify the primary problem. The change happens through problem solving actions
education has a role in emotional and behavioral change
the core principle of psycho-education
client who is in crisis, suicidal, compulsively needy for attention, actively psychotic, paranoid
contraindications for group
strategic family therapy
therapist guides the therapy sessions and develops treatment plans for each family member for specific problems that can addressed in a short amount of time
structural family therapy
treatment in which therapists deeply involve themselves in family activities to change how family members arrange and organize interactions
Bowenian family therapy
interested in improving the intergenerational transmission process
specific couples therapy approach
healthy relationships are ones in which individuals know each others stresses/worries, share fondness/admiration, maintain sense of positiveness, manage conflict, trust one another, and are committed
focuses on conflicting verbal communication in order to increase intimacy, respect, and affection
removes barriers that create a feeling of stagnancy in conflicting situations
creates heightened sense of empathy and understanding within relationship
get children back to their original home
First goal of permanency planning?
five case management activities
client should be seen for assessment
what should happen if a client discloses new problems during a follow-up?
protect people from developing disease/experiencing issue in the first place
examples: immunization, education, screening, controlling hazards
occurs after a disease/issue has occurred, aims to slow/limit progression and long-term impacts
examples: screenings for those with risk factors, modifying work assignments for injured workers, taking low dose aspirin for ppl with heart conditions
managing complicated, long-term diseases/issues, goal is to prevent further deterioration and maximize quality of life
examples: medication, rehabilitation, support groups
meetings are uneventful
tone becomes more cordial rather than a challenge
no new ground has been discovered
indicators of termination readiness
ongoing processes that allow for feedback to be implemented during service delivery
occur at the end of services and provide an overall description of their effectiveness
goals express desired outcomes in ____ terms, outcomes express them in _____ terms
a systematic approach to solving problems through policies
Granting special favors in exchange for a benefit. "Buying off" critics.
helps community groups to identify common problems or goals, mobilize resources, and develop and implement strategies for reaching the goals they collectively have set
power from control of punishment
power from control of rewards
power from superior ability or knowledge
power from having charisma or identification with others who have power
power from having legitimate authority
power from having information
The process by which a group or community decides its goals and strategies relating to societal issues
stages in community-based decision making
Theory X (scientific management approach)
assumes that workers are basically lazy, error-prone, and extrinsically motivated by money and, thus, should be directed from above.
Theory Y (human relations approach)
assumes that, given challenge and freedom, workers are motivated to achieve self-esteem and to demonstrate their competence and creativity.
Weber's Bureaucratic Theory
emphasized the need for a hierarchical structure of power to ensure stability and uniformity Role-based system, everybody has a place/job. Job is given to them according to their skills/knowledge
emphasized establishing a universal set of management principles that could be applied to all organizations
theory x (scientific management)
weber's bureaucratic theory
classical organizational theories
neoclassical organizational theories
Western Electric Plant in Chicago
Studied impact of physical conditions on productivity
It was not the changes that made workers productive, but the belief that someone was actually concerned about their workplace
-Also concluded that the effect of being watched and receiving special attention could alter a person's behavior.
modern organizational approaches
considers the organization as a system composed of interrelated subsystems.
considers the organization as composed of a social system, technical system, and its environment. These interact with each other, so it is necessary to balance them appropriately for effective functioning of the organization.
recognizes that organizational systems are interrelated with their environment and that different environments require different organizational systems for effectiveness
Title VII of the Civil Rights Act of 1964
forbids discrimination in all areas of the employment relationship
Older Americans Act of 1965
A U.S. law that guarantees certain benefits to elderly citizens, including healthcare, retirement income, and protection against abuse.
Child Abuse Prevention and Treatment Act of 1974
-improved legal framework and federal funding to provide states with prevention, investigation, and treatment
-state laws require doctors, teachers, others who work with children to report abuse
Family Educational Rights and Privacy Act (FERPA)
Protects a student's educational records and is specific to educational institutions that receive federal funding.
Individuals with Disabilities Education Act (IDEA)
formerly Education for All Handicapped Children Act of 1975
Provides a free appropriate public education for students with disabilities ages 3-21
Students should get an IEP and any needed therapy/service at no additional charge
individual educational program
Indian Child Welfare Act of 1978
- Gives tribal governments a strong voice concerning child custody proceedings that involve Indian children
- Allocates tribes exclusive jurisdiction over the case when the child resides on the reservation or when the child is a ward of the tribe
-Child stays with family/family member, then a non-family of the same tribe, then non-tribe family
Adoption Assistance and Child Welfare Act of 1980
legislation passed to prevent the unnecessary removal of children from their homes and to place a child who must be removed in the most permanent situation possible
prioritizes family preservation and reunification
Americans with Disabilities Act (ADA) of 1990
Protects individuals with disabilities from being discriminated against in the workplace.
Prohibits discrimination based on disability in all employment practices.
Employers must take steps to accommodate individuals covered by the act.
Patient Self-Determination Act (PSDA) of 1991
Requires health care institutions to provide written information to patients concerning their rights under state law to make decisions, including the right to refuse treatment and formulate advance directives. The patient's record needs to document whether or not the patient has signed and and advance directives.
Family and Medical Leave Act (FMLA) of 1993
requires employers to provide up to 12 weeks of unpaid leave for family and medical emergencies
Multiethnic Placement Act of 1994 (MEPA)
-prohibits agencies from refusing or delaying foster adoptive placements because of child's or foster's adoptive parent's race, color, or national origin
-prohibits agencies from considering race as basis for denying approval
Violence Against Women Act (VAWA) of 1994
improved criminal justice response to violence against women by strengthening federal penalties for repeat sex offenders and creating a federal "rape shield law"
-amended in 2013 to empower native americans to prosecute non-native americans
rape shield law
A statute intended to protect victims of rape by limiting a defendant's in-court use of a victim's sexual history.
Personal Responsibility and Work Opportunity Reconciliation Act (PRWORA) of 1996
-added workforce development component to welfare
Temporary Assistance for Needy Families (TANF)
Once called "Aid to Families with Dependent Children," the new name for public assistance to needy families.
Healthy Insurance Portability and Accountability Act (HIPAA)
provides individuals with access to medical records and more control over how information is used and disclosed
Patient Protection and Affordable Care Act (PPACA) of 2010
expands access to insurance, increases protections, emphasizes prevention and wellness, expands health workforce, curbs rising health care costs
The Workforce Innovation and Opportunity Act of 2014 (WIOA)
reauthorizes Workforce Investment Act (WIA) of 1998 with several key changes: workforce development boards, one-stop operations job driven training, integrated performance
the short and long term strategies used to ensure fiscal solvency
the gathering of human, material, and economic resources through means such as fundraising, grant writing, fees, purchase of merchandise, etc.
the distribution of resources, goods, or services.
the establishment of standardized policies and procedures relating to all transactions and events involving monetary items
The use of manual, automated, or computerized system to list and classify all transactions of a fiscal nature in journals and ledgers to generate statements and reports
the periodic review of financial activities to assess their efficiency and effectiveness at meeting the goals of financial accountability
Aims to ensure that a social worker is accountable to the public as well as to his or her organization's policies. Major responsibility is to make sure that the work is performed in an acceptable manner
Establishes a learning alliance between a supervisor and social worker with the aim of teaching new skills or refining existing ones.
Focused on increasing performance by decreasing job-related stress that interferes with functioning
a study that compares the costs and benefits to society of providing a public good
produces a cost-benefit ratio
considers the benefits that are not measured in monetary terms, such as illnesses prevented or lives saved
The process of determining whether a program has achieved its intended goal(s). Involves collecting evidence through assessment, analyzing the data, and then using the findings to make programmatic changes if needed
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