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Mental Health Chapter 2
Terms in this set (18)
Which question by the nurse would gain the most information from a patient experiencing a marital crisis?
"What is it like at home with your spouse?"
Mrs. R., the mother of a young schizophrenic patient, seeks you out and begins to cry. She expresses concern over her daughter's behavior. Your best response to this woman is?
"What is it that concerns you the most, Mrs. R.?".
Linda is pacing the floor and appears extremely anxious. The day shift nurse approaches Linda in an attempt to lessen her anxiety. The most therapeutic statement by the nurse would be?
Tell me how you are feeling today..
A patient states, "I don't know what the pills are for or why I am taking them, so I don't want them." What therapeutic communication would help this patient?
To practice effectively in mental health, the nurse should be able to?
Solve his or her own personal problems without assistance from others.
The nurse plans to have a therapeutic communication with the client. To begin that therapeutic communication the nurse must first establish _________________ with the client.
Communication has three parts: the sender, the message, and the _____________..
When appropriate, the nurse can use _____________________ as part of an interaction when there is no talking. This can communicate support.
A theory of communication that emphasizes the three ways to communicate—hearing, seeing, and touching—is called _________________________.
Expressive, receptive, and global are types of _______________..
Advising, asking closed-ended questions, and changing the subject are examples of ________________ to therapeutic communication.
blocks or barriers.
A nurse is working with a patient and attempts to communicate effectively with him or her. Techniques the nurse can use to help communication include (select all that apply):
-Asking open-ended questions.
The nurse may find that patients from other countries use different terminology than the nurse born in the United States. The difference in terminology may seem harmless to us but offensive to the foreign patient. Differences noted between different cultures are (select all that apply):
The three components of communication are (select all that apply);
Nurses understand that when caring for patients with mental illnesses, a nurse's communication is (select all that apply):
-An active process that includes participating and listening and speaking.
-A complex activity.
-Verbal and nonverbal.
The patient is concerned about his doctor and what the doctor has prescribed. The nurse making rounds notices the patient sitting on the side of the bed in deep thought. The nurse comes into the room and the patient begins to tell her his concerns about a new order. The nurse advises the patient, "If I were you, I would find another doctor."
How does this statement by the nurse block communication (select all that apply)?
-It gives the idea that the nurse's values are the correct ones.
-It puts words in the patient's mouth.
-It hurts the nurse's credibility if the solution doesn't help the patient.
The following types of patients require adaptive communication techniques (select all that apply):
-A patient who is blind.
-A patient who has dysphasia.
-A patient who has language differences from the staff.
Which of the following are characteristics of assertive communication (select all that apply)?:
-Statements deal with thoughts and feelings.
-It is a technique of personal empowerment.
-It is self-responsible.
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