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Exam 2 Ch 8

Terms in this set (24)

A ______________ infection is an infection that pertains to or originates in a hospital
-also called a hospital-acquired infection
-includes postoperative infections, as they are also hospital-acquired
nosocomial
___________ are infections manifested MORE than 72 hours post-admission (more likely to have been acquired during the patient's hospitalization)
Hospital-aquired (nonsocomial) infections
____________ are infections manifested WITHIN 72 hours of admission (were most likely present in the patient at the time of admission)
Community-acquired infections
A ____________________ is, as the name states, an infection that develops postoperatively
-it is also a nosocomial infection and is included in nosocomial infection rates
postoperative infection
The ____________ is primarily a tool to document a problem and to help ascertain the cause and assist in future prevention.
Postoperative Infection Rate
__________________ is based on infection in which the infectious agent was most likely introduced at the time of surgery
Postoperative infection rate
________________ is any single, separate, systemic manipulation upon or within the body that can be complete in itself, normally performed by a physician or other licensed practitioner with or without instruments
Surgical Procedure
_______________ is one or more surgical procedures, performed at one time, for one patient, using a common approach or for a common purpose, is a surgical operation
Surgical Operation
____________ includes all infections manifested during a patient's hospital stay
-also includes nosocomial infections (which include postoperative infections) and community-acquired infections
Hospital (total) Infection Rate
A ________________ is a deliberation by two or more physicians with respect to the diagnosis or treatment in any particular case
consultation
The two types of consultation rates are:
1. patients seen in consultation
2. consultations provided
_____________ is a rate that depicts othe ratio of patients receiving consultations (subsequently referred to as "patients seen") to the number of patients discharged.
Patients seen in consultation rate
__________ is a rate that shows the ratio of the total number of consultations provided to the number of patients discharged. -This formula assesses the utilization of consultants in the health care facility
Consultations provided rate
A ______________ is a condition that occurs during the patient's hospital stay that extends the length of stay by at least one day in 75% of cases
-it is an additional disorder that arises after admission to the hospital and that modifies the course of the patient's illness or the need for additional medical care
-Ex: infections, hemorrhages, wound disruptions, adverse drug reactions, transfusion reactions, falls, burns, and medication administration errors
complication
A _______________ is a preexisting condition that will, because of its presence with a principal diagnosis, increase the length of stay by at least one day in 75% of cases
•Ex: diabetes, hypertension, obesity, and emphysema
comorbidity
Given these important measures to track, many organizations have developed a ___________ to track theses statistics monthly
scorecard
______________ can identify those measures that are within a normal expected range, just outside of normal range and should be focused on, and measures far beyond normal limits and require immediate attention to correct
Dashboards
The _____________ is a ratio of operating income (or loss) to total operating income.
-higher ratio means better performance
Operating margin
_____________ is determined by subtracting total operating expenses from net patient revenue.
Operating income
___________ measures turnaround time from billing submission to receipt of funds from a third-party payer
Days in accounts receivable
__________ is the routine monitoring of the number of staff that leave an organization to determine how well they are doing in retaining personnel
Employee turnover
Department managers have a primary responsibility to monitor their monthly budget numbers compared to their actual performance. This assessment is called a ________________.
Variance analysis
Two formulas for variance analysis:
1. budget variance
2. budget variance percentage
___________ and __________ are useful in helping an organization understand its performance and compare it to some benchmark.
Internal & External benchmarking
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