• Organizational behavior (OB) is the study of human behavior in organizations, focusing on individuals, teams, interpersonal processes, and organizational dynamics.
• OB is a body of knowledge with real applications to everyday living and careers, particularly in respect to a smart workforce where connections and collaboration are the keys to success.
• Trends and issues of interest in OB include ethical behavior, the importance of human capital, an emphasis on teams, the growing influence of information technology, new workforce expectations, changing notions of careers, and concerns for sustainability.
• OB is an applied discipline developed through scientific methods and taking a contingency
perspective that there is no single best way to handle